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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
600 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 600 reviews
January 13, 2022
Initial visit was the worst customer service before an oil change last Saturday and came back Monday and was better. Previous encounters have been great will have to think twice about returning oil change last Saturday and came back Monday and was better. Previous encounters have been great will have to think twice about returning More
by Cindy j
Employees Worked With
Ian Johnson,
January 13, 2022
Phenomenal service, fantastic staff, great experience, awesome people and cool cars and trucks. Best dealer and service shop I know. Ian Johnson is the most profesional service manager ever. I always appr awesome people and cool cars and trucks. Best dealer and service shop I know. Ian Johnson is the most profesional service manager ever. I always appreciate the friendliness and help I receive at Russ Darrow Chrysler, Jeep, Dodge, Ram. More
by Zig
Employees Worked With
Ian Johnson,
December 02, 2021
Sales staff made my visit great. Everyone was friendly and the process was very fast. and the process was very fast. More
by Lin318
December 02, 2021
Most pleasant experience I’ve ever had at a dealership. They made buying my 2022 wagoneer seamless and made me feel like more than just a sale. Thanks to all involved! They made buying my 2022 wagoneer seamless and made me feel like more than just a sale. Thanks to all involved! More
by morganhouden
Employees Worked With
Matt, Lucas Branum
December 01, 2021
Excellent as always. Chris and the rest make me feel welcomed and treat me like I am their focus. Communication and updates were great. welcomed and treat me like I am their focus. Communication and updates were great. More
by Dan Thompson
Employees Worked With
December 01, 2021
Always great service and helpful staff. Very courteous and conscientious. They get you in and out in great time and the free car wash is always appreciated!! Thanks again and we will keep coming back!! Ju and conscientious. They get you in and out in great time and the free car wash is always appreciated!! Thanks again and we will keep coming back!! Julie Gay More
by Juliekgay
Employees Worked With
November 30, 2021
They are courteous, knowledgeable and efficient. Technicians explain all services provided in understandable terms. Especially like the quick oil change service. Technicians explain all services provided in understandable terms. Especially like the quick oil change service. More
by DIANE.KLEIBOER
Employees Worked With
Steven Fassbender
November 26, 2021
I literally never leave reviews, but I am blown away by the level of service Russ Darrow consistently provides. I needed a break job and an oil change, pretty simple. They provided a shuttle free of charge the level of service Russ Darrow consistently provides. I needed a break job and an oil change, pretty simple. They provided a shuttle free of charge so I could spend valuable time with my family. They did a great job on my car for a reasonable price. I’ve worked in customer service for my entire career and I know what it means to provide excellent service. Russ Darrow provides excellent service. More
by knudson.eric
Employees Worked With
Other Employees :
I forget her name, but the woman who did the shuttle service was incredibly personable.
