Russ Darrow Chrysler Dodge Jeep RAM of Madison

The best service in the city of Madison, Wisconsin! I have used this business only since I bought my Plymouth Voyager! I keep coming back! have used this business only since I bought my Plymouth Voyager! I keep coming back! More

Russ Darrow takes good care of my car. For a routine oil change they check the rest of the car to see if any other service is needed. And they return the car to me with a fresh wash! change they check the rest of the car to see if any other service is needed. And they return the car to me with a fresh wash! More

Just not very friendly. Questions seem to be a hassle for service advisors. Maybe because my oil changes are still free from a new purchase?? service advisors. Maybe because my oil changes are still free from a new purchase?? More

I have bought several cars in the past but this buying experience was by far the best. Lucas Branum was very knowledgeable, professional, and patient with questions. Made the process much less stressfu experience was by far the best. Lucas Branum was very knowledgeable, professional, and patient with questions. Made the process much less stressful. Great work. Keep it up. More

The service drive was clean and well-kept. The staff was friendly and helpful. Bryan and Ian took good care of me and my truck. Great job guys! friendly and helpful. Bryan and Ian took good care of me and my truck. Great job guys! More

Don Brock was literally so amazing. my boyfriend and i came to just look around, and he came out and helped us look at vehicles within the price range i was looking for. EVEN though my car doesnt run. I a came to just look around, and he came out and helped us look at vehicles within the price range i was looking for. EVEN though my car doesnt run. I am very thrilled with how well he was with us! I definitely would recommend him to anyone! He knows what he is doing, he even let us take my NOW new jeep patriot to lunch so i can make sure i actually liked it! AMAZING SERVICE!!! More

I was met promptly by a service tech who listened to the reasons I was there. They shuttled me to my appoints while they worked on my vechical. reasons I was there. They shuttled me to my appoints while they worked on my vechical. More

Promptly got me in for service. Job was done quickly and accurately. Reasonably priced. I even got a ride home and then picked up and brought back to the dealer again to get my car. Good value. accurately. Reasonably priced. I even got a ride home and then picked up and brought back to the dealer again to get my car. Good value. More

They don’t rotate tires properly they didn’t wash the vehicle thank God this is our last oil change in our coupon book worst dealership I’ve ever dealt with in my life they broke our inner door panel vehicle thank God this is our last oil change in our coupon book worst dealership I’ve ever dealt with in my life they broke our inner door panel when they prepped the vehicle at time of purchased and said they didn’t do it we must have did it. Really they said that. Still doesn’t have all the screws in front door panel now with 96,000 miles Worst dealership I have ever dealt with I purchase a new vehicle every year, one year for my wife next for me and they will never sell us another vehicle again they can pound sand will never buy another car or truck from them. Recommendation never buy from this dealership Russ Darrow in Madison Wisconsin More

Love My New Jeep! Jessica Minor and the rest of the team (I wish I remembered the name of the gentleman that helped us over in finance because he was also wonderful) we Jessica Minor and the rest of the team (I wish I remembered the name of the gentleman that helped us over in finance because he was also wonderful) were extremely kind and helpful in finding me a new vehicle that also fit into our budget! They don't come across as pushy, which is what bothers me about many other car dealerships. I absolutely LOVE my new Wrangler and I'm so happy to finally own my dream Jeep. More