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Russ Darrow Chrysler Dodge Jeep RAM of Madison

Madison, WI

4.7
523 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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3502 Lancaster Dr

Madison, WI

53718

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Showing 523 reviews

March 09, 2025

Great service provided by Bryan and technicians. Always very helpful and interested in my concerns and questions about my truck. More

by VINCE.44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear Bryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Pat Deery pat.deery@russdarrow.com

March 08, 2025

Great experience, warranty work done correctly. Found an exhaust leak, repaired that very satisfied. Would recommend this dealership to everyone. More

by Daas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com

March 08, 2025

Got me in and out quickly the uber was prompt should I smell oil when driving now More

by lavernp60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Pat Deery pat.deery@russdarrow.com

March 07, 2025

I needed advise and estimate for complicated problem. I got concise information with good explanation of pros and cons of proceeding with repair which enabled me to make informed decision. More

by SANGERJAMESR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We are so happy to hear that we provided such concise information and explanation. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com

March 07, 2025

Parker was excellent and a great help in providing us with expert help and showing us the vwhicke More

by EUANFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker was great
Mar 07, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that Parker and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

March 03, 2025

Aly is really good to work with and pointed out things I didn't know More

by dherschleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ziegler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com

March 03, 2025

Professional and expert advice, easily setup appointments and schedule maintenance, quickly diagnosing and solving problems More

by s1manolache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Pat Deery pat.deery@russdarrow.com

March 02, 2025

Chris is a great person to deal with one of the reasons I buy my vehicles there More

by JGREDTRUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com

March 02, 2025

It was nice to be able to make an appointment for an oil change rather than waiting first come first serve. The video sent during service was also a nice touch More

by SHZAHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Pat Deery pat.deery@russdarrow.com

February 28, 2025

Always a great experience Clean, friendly, hot coffee and Snacks. Free shuttle service. My service writer is very good. More

by Daas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Pat Deery pat.deery@russdarrow.com

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