Rusnak/Westlake Audi - Service Center

Excellent Customer Service at Rusnak/Westlake Audi Adam U. and Ashley A. have amazing customer service skills. I have been in there a couple of times and it is always busy, but each time they manage e Adam U. and Ashley A. have amazing customer service skills. I have been in there a couple of times and it is always busy, but each time they manage effortlessly to make you feel like you are their most important customer. Very pleased with the work too! A++ for customer service!! Audi customer for life! More

Service Visit Rusnak Audi took excellent care of me. My loaner car was available and clean. The service advisor kept me apprised of the status of my vehicle and the Rusnak Audi took excellent care of me. My loaner car was available and clean. The service advisor kept me apprised of the status of my vehicle and the entire experience was great. I would highly recommend Rusnak Audi. More

Jesse and everyone else in the service dept. was informative Great communication throughout the process! I appreciate the courtesy and thoughtful service. I purchased my Audi from Rusnak and have been pleased w Great communication throughout the process! I appreciate the courtesy and thoughtful service. I purchased my Audi from Rusnak and have been pleased with all aspects of the relationship. More

Best Service Jesse is so attentive and addresses all of car concerns. He's very patient and offer a an excellent customer service. I highly recommend using them. Jesse is so attentive and addresses all of car concerns. He's very patient and offer a an excellent customer service. I highly recommend using them. More

Maintenance Positive and profesional I liked Jesse information on service and the ride to and from dealer the phone contact for svc request was helpful thanks Positive and profesional I liked Jesse information on service and the ride to and from dealer the phone contact for svc request was helpful thanks More

Audi Service Since purchasing my Audi Q5 from Rusnak, I have had nothing but entirely positive experiences regarding service and updates. Adam in the service depar Since purchasing my Audi Q5 from Rusnak, I have had nothing but entirely positive experiences regarding service and updates. Adam in the service department is not only a caring professional who gets the job done, he's a great guy and easy to work with. All the work that has been performed on my car since I bought it has been perfect and completed within a reasonable amount of time. I'd definitely recommend Rusnak Audi to others! More

Audi Service Rusnak/Westlake Audi is by far the best service center anywhere. I'm a pretty busy guy, so I appreciate the way the get me in and out fast and they ge Rusnak/Westlake Audi is by far the best service center anywhere. I'm a pretty busy guy, so I appreciate the way the get me in and out fast and they get the job done right. Thanks Audi team. More

Great Service Very prompt and great service dealing with Jesse. He was very knowledgeable and look forward to the next time I have to go back and get my car servic Very prompt and great service dealing with Jesse. He was very knowledgeable and look forward to the next time I have to go back and get my car serviced. More

Best Dealership ever! The customer service is awesome. Very attentive and fast. There is no waiting. Loaner delivered immediately. They have Saturday service which is ver The customer service is awesome. Very attentive and fast. There is no waiting. Loaner delivered immediately. They have Saturday service which is very convenient. Rusnsk Westlake Village rocks More

Great experience The price is a little high here but the service consultant that took care of me was awesome, Adam did a great job and was very helpful every step of t The price is a little high here but the service consultant that took care of me was awesome, Adam did a great job and was very helpful every step of the way. More