Rusnak/Westlake Audi - Service Center

10000 Check up Audi made it easy- dropped of my car and got another . They called me when it was finished. I do wish they would not reset my settings Audi made it easy- dropped of my car and got another . They called me when it was finished. I do wish they would not reset my settings More

Radio quit working. Fixed in two days. Good service. I misunderstood that the recall would also be fixed the same visit. Adam was super nice. Waited a day to get the part. Good service. I misunderstood that the recall would also be fixed the same visit. Adam was super nice. Waited a day to get the part. More

Regular Service I've been a customer of Rusnak Westlake for years. Driving my second A-7 I bought there. Jesse in service and the manager Carl are two of the best. I've been a customer of Rusnak Westlake for years. Driving my second A-7 I bought there. Jesse in service and the manager Carl are two of the best. They do what they say and always let me know about any changes. Never had one problem with these consummate professionals. More

Highly recommend service dept. adam is the Best Not willing to respond further as to sales dept Service departartment is very good Adam is a reap professional I have bought 6 Audis in the past 5 Not willing to respond further as to sales dept Service departartment is very good Adam is a reap professional I have bought 6 Audis in the past 5 years The First 4 from Rusnak the last 2 from Calabassas That's all I have to say More

service the service department is very professional , they put you on ease and are very efficient. Adam explained the service and gave me a loaner and had the service department is very professional , they put you on ease and are very efficient. Adam explained the service and gave me a loaner and had the car ready on time. He walked me to my car. I love all the staff there. More

Great group of service folks Been taking both my Audi’s since I got them and didn’t even buy it from Rusnak. The one Audi dealer tried to tell us we need brakes and the car was a Been taking both my Audi’s since I got them and didn’t even buy it from Rusnak. The one Audi dealer tried to tell us we need brakes and the car was a a3 TDI and had 20,000 miles. I knew it didn’t and stopped going there. My 2nd Audi I purchased from another dealer. During the tome I bought my Audi I saw a service person pulling out to service a car and was parked parallel. The person hit the car behind him and just kept going. These guys have been professional and have been going here since 2014. Easy folks and there to take care of the issue and do it right. Wouldn’t go to another dealership and will buy my next Audi from Rusnak. More

Excellent Service As Always...!!! They were waiting for me when I drove in, my work order was waiting, Jessie asked if there was any other concerns they needed to address while my car They were waiting for me when I drove in, my work order was waiting, Jessie asked if there was any other concerns they needed to address while my car was in for the big 75K service, I said "No" then Jesse personally escorted my over to the loan vehicle area where I was given my freer loan Audi... When the major service was completed, Jesse called me to let me know I could pick up my A8, and I did with out any complications... Major service completed with no problems or surprises... On a scale of 1 to 10, Rusnak is a 12... Stephen More

Excellent experience!! I was able to get an appointment immediately, was met with kind smiles when I dropped off the car. Was told in detail what was going to be done and gi I was able to get an appointment immediately, was met with kind smiles when I dropped off the car. Was told in detail what was going to be done and given a loaner car. My car was returned on schedule with all work performed. Very happy with the people and work done at Rusnak. Keep up the great work! More

Great Service | Great People Great Dealership to work with! Great Service and always Great People! Always feel confident that the work done to my car is right and what I need an Great Dealership to work with! Great Service and always Great People! Always feel confident that the work done to my car is right and what I need and no more. More

Very attentive service Rusnak has always treated me fairly and come through for me with their service team. My TT Quattro Roadster is 18 years old and runs like a top. Rusnak has always treated me fairly and come through for me with their service team. My TT Quattro Roadster is 18 years old and runs like a top. More