Rusnak/Westlake Audi - Service Center
Thousand Oaks, CA
165 Reviews of Rusnak/Westlake Audi - Service Center
Great Service As usual, everyone in the service department was a pleasure to work with. I made an appointment on very short notice and they accommodated me. Adam ke As usual, everyone in the service department was a pleasure to work with. I made an appointment on very short notice and they accommodated me. Adam kept me up-to-date and was very professional. More
Routine Excellent Service Visit Great job, usual excellent attention to customer service and got me in and out in a timely fashion. Went over status of car and made sure everything w Great job, usual excellent attention to customer service and got me in and out in a timely fashion. Went over status of car and made sure everything was clearly explained. More
Service to repair convertible top and light assembly My service advisor did a great job diagnosing the repair, communicating with me and completing the work ahead of schedule. He then went above and bey My service advisor did a great job diagnosing the repair, communicating with me and completing the work ahead of schedule. He then went above and beyond to coordinate with CarMax to minimize my out-of-pocket payments. It couldn't have been a better experience. More
GREAT EXPERIENCE ADAM IN SERVICE DID AN EXCELLENT JOB IN KEEPING ME INFORMED. HE IS AN EXCELLENT EXAMPLE OF HOW CUSTOMERS SHOULD BE TREATED. WELL DONE ADAM!!!!!!!!!! ADAM IN SERVICE DID AN EXCELLENT JOB IN KEEPING ME INFORMED. HE IS AN EXCELLENT EXAMPLE OF HOW CUSTOMERS SHOULD BE TREATED. WELL DONE ADAM!!!!!!!!!! More
mil lite on got instant attention and a rental car immediately only prob;em is that when I can it takes forever to a a live person on phone..very frustrating got instant attention and a rental car immediately only prob;em is that when I can it takes forever to a a live person on phone..very frustrating More
Courtesy and efficiency Adam does a great job accommodating my schedule and doing what's right for the car and budget. Friendly staff. Fast in and out. A great reason to get Adam does a great job accommodating my schedule and doing what's right for the car and budget. Friendly staff. Fast in and out. A great reason to get service and buy a vehicle from Rusnak. More
warranty service Richard kept us informed as to the progress of repairs. We did not have to call him to find out when our car would be ready Richard kept us informed as to the progress of repairs. We did not have to call him to find out when our car would be ready More
Outstanding service and customer relationship. I've been to numerous car dealerships, but, I have yet to find one that is as friendly and customer oriented as Rusnak/Westlake Audi. I've been to numerous car dealerships, but, I have yet to find one that is as friendly and customer oriented as Rusnak/Westlake Audi. More
Audi service Westlake Audi service has always provided outstanding service since I've been serving my Audi's over the last several years . Carl's team is always pr Westlake Audi service has always provided outstanding service since I've been serving my Audi's over the last several years . Carl's team is always professional an exceptional! More
Audi Service Adam has always provided outstanding service whether it was for a routine service or something that required a greater level of diligence and care. I Adam has always provided outstanding service whether it was for a routine service or something that required a greater level of diligence and care. I would highly recommend the Audi service team. More