Rusnak/Westlake Audi

We came to turn in our 2021 Audi Q5 hybrid for a new lease. Harrison, the salesman, was polite and eager to please. No hard sell, no belittling and in the end, we reached a deal we were all happy with lease. Harrison, the salesman, was polite and eager to please. No hard sell, no belittling and in the end, we reached a deal we were all happy with. The manager, Joe was also positive and friendly. No hard sell here. I will came back again. More

Corey Mamutse was great to work with. Vey balanced and skilled at adapting to the changing needs. Corey... 1. negotiated costs vs. haggling the cost 2. understood my needs by listenin Vey balanced and skilled at adapting to the changing needs. Corey... 1. negotiated costs vs. haggling the cost 2. understood my needs by listening to past experiences 3. offered sensible financing that was counter to what I though I wanted 4. was not working the next day but continued to accommodate a final transaction 5. provided a personalised tutorial to help me better understand my new car 6. was very knowledgeable about the Audi product. More

Cesar was awesome! He was able to get me a great deal with a car that I’m in love with!! Couldn’t be happier! He was able to get me a great deal with a car that I’m in love with!! Couldn’t be happier! More

Mike and Amy be were the greatest! They made my auto purchase so easy. They answered all my questions and efficiently took care of all my paperwork with a smile. They made my auto purchase so easy. They answered all my questions and efficiently took care of all my paperwork with a smile. More

Omar was a great partner through this purchase. Nia was a help with financing questions. We loved our experience at Rusnak and would highly recommend this dealership. Nia was a help with financing questions. We loved our experience at Rusnak and would highly recommend this dealership. More

We were very appreciative of the support and information received from Melissa Chacon as we reviewed the various SUVs available from Audi. The discussion was very much to the point in understanding the pos received from Melissa Chacon as we reviewed the various SUVs available from Audi. The discussion was very much to the point in understanding the possibilities and led to a conclusion that we are very happy with our decision. More

Great Service Very detailed great experience overall would definitely recommend to others I would go back for another car would definitely recommend to others I would go back for another car More

Friendly and honest staff. They were great to work with throughout the buying process. I was able to confidently buy a car from them while being out of state. Then arrive at They were great to work with throughout the buying process. I was able to confidently buy a car from them while being out of state. Then arrive at the dealership for a perfect delivery experience. My salesperson, Mike Jaber was awesome. More

Thank you to Fabian, for all his help giving us great customer service! We love our new car! customer service! We love our new car! More

I am deeply frustrated and disheartened by their service experience. Not only has the initial problem with my vehicle not been resolved, but the follow-up service and support have also been significantly la experience. Not only has the initial problem with my vehicle not been resolved, but the follow-up service and support have also been significantly lacking. The suggestion that my attempt to show evidence of the issue was "deceptive" is particularly troubling and not reflective of the customer service standards I expected. More