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Rusnak/Westlake Audi

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.9
541 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 541 reviews

December 07, 2023

Very accommodating. They acknowledged i was in a time crunch and took care of all my needs. More

by Mikko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Chacon
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Feb 24, 2024 -

Rusnak/Westlake Audi responded

Hi Mikko, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

December 06, 2023

Rustic Westlake Audi is a fantastic dealership. I had an Experience. Juan, the general manager did a great job as well as well a Nimfa in finance. More

by alexdawson99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Condran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Nuzback
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Rusnak/Westlake Audi responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak/Westlake Audi! We look forward to your next visit! Take care! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

December 05, 2023

Service was great. Still waiting for payoff on my trade in. It has been over 3 weeks now More

by Han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catrina Meda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Canul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Rusnak/Westlake Audi responded

Hello Han, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

November 15, 2023

Great team and everyone was very helpful and friendly. Atmosphere was relaxing; great lattes and playlist. More

by Jeanetteincali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
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November 13, 2023

Absolutely fantastic experience! Fast, + everyone was so lovely. This is our 4th purchase at Audi Rusnak WLV + will be back! More

by clflemmons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rojas , Mike Jaber
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November 12, 2023

Absolutely the best experience from start to finish. This is the Third Audi I have leased from Rusnak/Westlake. More

by LB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Maldanado, Cole and Max
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November 07, 2023

Clean & organized. People friendly.. offered beverages during our time, made effort to make us comfortable. Omar was very friendly. Answered all our questions.. knew More

by olfulkerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nia and Omar
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Nov 07, 2023 -

olfulkerson responded

Thank you for a positive experience!

November 02, 2023

Andrew was friendly and knowledgeable. Very accommodating - answered a lot of questions and let me make sure my toddler’s car seat would install in the car way I prefer. Her even gave her More

by djgaudi2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Ross
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November 02, 2023

As a customer with this dealership for nearly 10 years, certain acknowledgment or recognition would have been welcomed. The sales and finance team is as outstanding as always and the main reason I return. More

by KEM
Recommend Dealer
Yes
Employees Worked With
Melissa Chacon
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November 02, 2023

Working with everyone at Rusnak Audi was as easy and enjoyable experience. I can't recommend them more to my family and friends! More

by jonblando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Miller, Amy (finance manager)
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