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Rusnak/Westlake Audi
Thousand Oaks, CA
524 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 524 reviews
November 02, 2023
Andrew was friendly and knowledgeable. Very accommodating - answered a lot of questions and let me make sure my toddler’s car seat would install in the car way I prefer. Her even gave her Very accommodating - answered a lot of questions and let me make sure my toddler’s car seat would install in the car way I prefer. Her even gave her hot wheels toys! Would recommend Andrew and this dealership - everyone we met was nice. More
by djgaudi2023
Employees Worked With
Andrew Ross
November 02, 2023
As a customer with this dealership for nearly 10 years, certain acknowledgment or recognition would have been welcomed. The sales and finance team is as outstanding as always and the main reason I return. certain acknowledgment or recognition would have been welcomed. The sales and finance team is as outstanding as always and the main reason I return. Audi speaks for itself as a wonderful brand of car. The personnel always makes the difference in dealership choice. More
by KEM
Employees Worked With
Melissa Chacon
October 24, 2023
Mike Jaber was responsive, made me feel valued and worked with me to achieve a fair result. I was torn between Audi and BMW. Large part of reason I went with Audi. Thank you. with me to achieve a fair result. I was torn between Audi and BMW. Large part of reason I went with Audi. Thank you. More
by JS
Employees Worked With
October 24, 2023
It’s was a good experience the tech was very knowledgeable over all good no complaints knowledgeable over all good no complaints More
by Kirillbenz
Employees Worked With
October 24, 2023
Very friendly and efficient staff in helping us buy an Audi S6 - husband could not be happier! Explained every step of financing and purchase options. Audi S6 - husband could not be happier! Explained every step of financing and purchase options. More
by lwalkercpa
Employees Worked With
Fabian - sales rep
October 15, 2023
Great experience, everyone at the dealership was very friendly and helpful. Melissa is a superstar and one of the best sales people I’ve had the pleasure of dealing with in a long time. Very knowledgeabl friendly and helpful. Melissa is a superstar and one of the best sales people I’ve had the pleasure of dealing with in a long time. Very knowledgeable and to the point, she helped me every step of the way without any pressure or pushiness you can sometimes find at dealerships. Gene was also very helpful and accommodating to make sure i got a great deal on my new Audi & Nympha from Finance department was super pleasant and informative. 2nd car I’ve purchased from this dealership and 10/10 I would purchase from here again. Thanks to everyone! More
by Jen
Employees Worked With
Melissa (sales)
