Rusnak/Westlake Audi

Honestly, the most irritating aspect of leasing a car with Rusnak has been the requirement that I provide at least 250 characters or more. I suggest that you shorten that requirement as people are super with Rusnak has been the requirement that I provide at least 250 characters or more. I suggest that you shorten that requirement as people are super busy these days and some people are just folks of minimal word usage. Evan was AMAZING!!!!!!!!!!!!!!!!!!!!!! He jumped right on our email inquiry--and he made the car leasing experience so easy. He answered every call I made to him and even provided a cell phone number for me to use. He was so much more on top of it that the guy I was delaing with before in Santa Barbara. Evan is super knowledgeable about the product line, and he continues to be courteous and helpful, even days after the transaction. Although I cannot recall his name right now, the finance manager who took care of the paperwork was also extremely knowledgeable, easy to talk to and helpful. I definitely would purchase/lease another Audi based upon my experience at Rusnak. The reason I provided the ratings that I did is because I was so pleasantly surprised at how easy it was for me to lease my vehicle through Rusnak. Thank you for the opportunity to provide my assessment of my lease transaction; howver, please change the 250 word requirement. After a while, all of this gushing seems phony, and it is certainly heartfelt and accurate. More

I have bought or leased three cars from Juan. On my most recent visit, it happened to be during Rusnak's holiday party. As we were working the deal, I got to partake in a nice holiday spread of turkey, stu recent visit, it happened to be during Rusnak's holiday party. As we were working the deal, I got to partake in a nice holiday spread of turkey, stuffing, etc. Juan is pleasant to deal with, very low-pressure and very knowledgeable about the entire Audi lineup. The financing process was also stream-lined. If I ever decide to upgrade again, I will be calling Juan. More

Juan Maldonado was my salesperson from beginning to end. He contacted via email and answered initial questions that I had before asking me to come in to the dealership. He worked very hard to get me the ca He contacted via email and answered initial questions that I had before asking me to come in to the dealership. He worked very hard to get me the car I wanted for the price I needed to pay. He is friendly, courteous and extremely hard working. He is somebody I trust and I will definitely come back to him again in the future. More

I bought a CPO A4 from Ron at Rusnak after reading some good reviews on Yelp. Most of the central LA Audi dealers have terrible ratings, and the times I've visited them it hasn't been a pleasant experience good reviews on Yelp. Most of the central LA Audi dealers have terrible ratings, and the times I've visited them it hasn't been a pleasant experience at all. Not so at Rusnak. Ron was a great salesman - friendly and knowledgeable. No pressure to buy, and as opposed to just about all other car salesmen I've dealt with in LA, his first question wasn't "what do I have to do to get you to buy this car today". I had a great experience and can definitely recommend Rusnak Audi Westlake. More

I had a great experience at Audi Rusnak Westlake. I initially was contacted by the internet sales manager, Juan Maldonado, after shopping for a price quote. Their initial quote was excellent and me was initially was contacted by the internet sales manager, Juan Maldonado, after shopping for a price quote. Their initial quote was excellent and me was very willing to work with me to get a good lease residual and rate. Overall, I would recommend Juan to anyone shopping for an Audi in SoCal. More

Juan helped me find the perfect car. I came in very prepared to buy one car, but actually fell in love with another. He was very tuned in to me as a car buyer and helped me formulate what would work. prepared to buy one car, but actually fell in love with another. He was very tuned in to me as a car buyer and helped me formulate what would work. He also really worked with me on the financial side of things and was very realistic with my budget. As a woman, shopping on my own, he was a dream to work with. A female colleague actually referred me to him because her experience had been so positive He wasn't a hard edged salesperson, rather someone who really wanted me to be happy with what I got AND paid. You have my permission to post this recommendation but not include my name, email or any other information that would identify me. More

I worked with Ron throw the internet and everything went great. I had the car shipped and they took care of everything. My purchase required several calls,emails and fax's and everyone was done when they to great. I had the car shipped and they took care of everything. My purchase required several calls,emails and fax's and everyone was done when they told me. I would highly recommend Ron and the Rusnak dealership. More

Everyone involved was really courteous, friendly, knowledgeable, and made the process real easy and exciting! I was holding on to a car my father got for me many years ago; this was a special moment knowledgeable, and made the process real easy and exciting! I was holding on to a car my father got for me many years ago; this was a special moment in both of our lives. He passed away two years ago, so the idea of giving up my car for another was extremely hard for me. With that said, I knew that it was getting to be time as the car had many many miles on it. Their sensitivity to this matter, their flexability, their knowledge and easy process along with the obvious great product, made this a no brainer. I left an Audi owner and COMPLETELY happy customer! I love my 2011 A3 2.0T and will reccommend Rusnak Audi to everyone who's in the market for a new vehicle! On a side note...Above I mentioned some names of the great people that helped me that day, but I also have to mention that everyone there was real friendly, attentive and made it really special as congradulations was expressed by others with no direct relation to me getting my Audi that day. More

my husband and i had a great experience at Rusnak Autdi Westlake. we remember David Nadar helping us a few months back and decided to go back to him when we were ready to buy a vehicle. he completely put u Westlake. we remember David Nadar helping us a few months back and decided to go back to him when we were ready to buy a vehicle. he completely put us as his #1 priority the minute we got there. there was a time where we didn't think we were going to get the car we wanted, but David made it happen. plus with the help of Greg, the financial manager, my husband and i got the full great experience. we were there almost all day, but because we were being helped it went by so fast. all of our questions were answered and some. if we needed to buy another vehicle, we would surely go back to David to help us. More

My overall experience was excellent! Evan and the Business Manager did an outstanding job. I would be happy to refer others to Evan to purchase or lease an Audi. I would definitely consider purchas Business Manager did an outstanding job. I would be happy to refer others to Evan to purchase or lease an Audi. I would definitely consider purchasing or leasing another Audi from Evan. I had two unsatisfactory experiences at Rusnak in the past (I am on my third new Audi, first from Rusnak). I was reluctant to shop at a Rusnak dealership, but I decided to give Evan a try, and I was not disappointed. He was professional, courteous, very responsive, trustworthy, and easy to work with. Everything was delivered as promised. I am very happy with my new A6 and my leasing experience. More