Rusnak/Westlake Audi
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 530 reviews
We went in to look at a deal on a used S6. Chase was very helpful in pointing out all of the features on the car and then took us out for a great test drive. After the test drive we were able to work out a s helpful in pointing out all of the features on the car and then took us out for a great test drive. After the test drive we were able to work out a smoking deal. More
Evan and Chase were an absolute delight to work with, especially given my tight schedule. I was able to negotiate a trade-in, a new lease, and all its details without ever having to go in the dealership especially given my tight schedule. I was able to negotiate a trade-in, a new lease, and all its details without ever having to go in the dealership. They were straight forward, efficient, and effective! More
Mia Tabares is a very highly skill service rep of Rusnak Audi, and was my best experience in a auto purchase, looking forward to do so again in the future,I went in for service and to my knowledge Miss Taba Audi, and was my best experience in a auto purchase, looking forward to do so again in the future,I went in for service and to my knowledge Miss Tabares is no longer at this Unit, I know with her experience,knowledge,her drive,and positive attitude will make any Team she is on will be grateful,Best Wishes, Mr Randy A, More
I had been in and out of this dealership for more than a year drooling over Audi A5’s. Steve Miller helped me ever time, took me on test drives and provided me with all the information I needed to make a de year drooling over Audi A5’s. Steve Miller helped me ever time, took me on test drives and provided me with all the information I needed to make a decision. Finally in May I pulled the trigger and bought my dream car, the service at Rusank was great. There was no pressure, they laid the deal out for me and matched financing I was going to get from the bank. Overall great experience, my next purchase will be from Rusnak. More
The Westlake Audi dealer had a very large selection of audi cars for all likes and tastes. Even though they did not have the specific model in stock for me, they were able to get it delivered from a diffe audi cars for all likes and tastes. Even though they did not have the specific model in stock for me, they were able to get it delivered from a different dealer in a timely manner. The service was five star all the way from the time I entered the door to the time I left with my new car. Mr Dunning was the main person that I worked with during my transaction period. He was very professional and had a vast amount of knowledge about the specific model that I was interested in. He did his best to give me the best deal possible and I truly think that I received the best deal out there. I would highly recommend this specific dealership to all of my friends and family and refer them to Mr. Dunning. He did a great job and for that I am grateful. Buying a new car is always somewhat stressful, however, this is the first time where I felt stress free and happy after I walked out of the dealer. Thank you very much, and I look forward to doing business with you again in the near future. More
I got a 2011 Audi A5 recently and my experience with Rusnak was very pleasant. My friend referred me to Rusnak and I was not disappointed. The staff is really friendly (specially James Anderson) and I g Rusnak was very pleasant. My friend referred me to Rusnak and I was not disappointed. The staff is really friendly (specially James Anderson) and I got the car at a great price! I would highly recommend Rusnak at Westlake if you live in California! More
I have never experienced customer service like Rusnak Audi and Steve Miller provided me. They earned my respect and future business and I will recommend all my family and friends to Rusnak Audi. Steve tr Audi and Steve Miller provided me. They earned my respect and future business and I will recommend all my family and friends to Rusnak Audi. Steve treated me with dignity and respect from the first minute I spoke with him on the phone and kept in contact with me every step of the way. Thank you Rusnak! More
My car buying experience with Rusnak Audi Westlake was the best I’ve ever had. Evan Goldenberg, who assisted me with my purchase, is the most professional, friendly and courteous salesman I’ve ever dealt the best I’ve ever had. Evan Goldenberg, who assisted me with my purchase, is the most professional, friendly and courteous salesman I’ve ever dealt with. He and I exchanged emails and phone calls before I ever arrived at the dealership, and his responses were very prompt and informative. My family and I decided to drop in unexpectedly and were treated like VIPs from the time we got there. The staff is extremely professional, courteous, and friendly. Evan greeted us like family and made us feel very comfortable throughout the process. He constantly confirmed we were happy with the way things were progressing and that the car was absolutely perfect. We were in an out of the dealership in no time and I couldn’t be happier with the price of the vehicle. He didn’t pressure or rush me in any way and was willing to walk me through all the paperwork step by step. I don’t see myself purchasing a car from anyone else but Evan Goldenberg. I highly recommend Rusnak Audi Westlake and Evan Goldenberg to anyone looking for great service, great prices, and an extremely pleasurable buying experience! More
Juan Maldonado was absolutely fantastic to work with when I purchased my new Audi. Juan spent plenty of time going over all the individual vehicle options so that I had a good understanding of all that the I purchased my new Audi. Juan spent plenty of time going over all the individual vehicle options so that I had a good understanding of all that the Q7 has to offer. He was extremely knowledgeable, professional and courteous. In fact, each associate that my husband and I dealt with and/or met at Rusnak Audi Westlake (Juan Maldonado, Ted Moreno, Greg Austin, Jerry Carr) made us feel welcome and treated us like VIPs, whether they were specifically involved in our sale transaction or not. It was the easiest, quickest, most painless car buying experience I've ever had, including the finance paperwork process with Greg. They have a fantastic, quality team of people at Rusnak Audi Westlake and I will highly recommend them to anyone. I'm looking forward to receiving the same quality customer service from Rusnak's service department when I bring my 2011 Q7 in for service. I absolutely love my new Audi Q7! More
I bought an Audi A6 Cabrio from Rusnak. This is the second time I buy from them. Gavin was my sales rep. He was amazing, corteous, on the ball, not pushy. I told him what I wanted, he found it, put the second time I buy from them. Gavin was my sales rep. He was amazing, corteous, on the ball, not pushy. I told him what I wanted, he found it, put the deal together quickly, no haggling. It was a straigh up deal. He gave me a very good deal on my trade-in. Just when I thought I would be driving my new car home, my wife forgot to bring the checkbook, so Gavin, followed us home which is 1/2 hour away to get the check! Being a sales representative myself, Im very critical of sales reps out there and I have to say Gavin was great. I also want to thank the finance guy Tyler. He put the deal together, I told him what I was looking as as far as financing goes and he made it happen. Cant rave enough about my experience at Rusnak, one word "Awesome"! More