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Rusnak/Westlake Audi
Thousand Oaks, CA
539 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 539 reviews
April 28, 2024
Mike and Amy be were the greatest! They made my auto purchase so easy. They answered all my questions and efficiently took care of all my paperwork with a smile. They made my auto purchase so easy. They answered all my questions and efficiently took care of all my paperwork with a smile. More
by mschh
Employees Worked With
Mike and Amy
April 26, 2024
Omar was a great partner through this purchase. Nia was a help with financing questions. We loved our experience at Rusnak and would highly recommend this dealership. Nia was a help with financing questions. We loved our experience at Rusnak and would highly recommend this dealership. More
by celticmasonry1
Employees Worked With
Omar in Sales and Nia is financing.
April 15, 2024
We were very appreciative of the support and information received from Melissa Chacon as we reviewed the various SUVs available from Audi. The discussion was very much to the point in understanding the pos received from Melissa Chacon as we reviewed the various SUVs available from Audi. The discussion was very much to the point in understanding the possibilities and led to a conclusion that we are very happy with our decision. More
by J5.jefferson
Employees Worked With
Melissa Chacon
April 12, 2024
Great Service Very detailed great experience overall would definitely recommend to others I would go back for another car would definitely recommend to others I would go back for another car More
by angeldmartinez1981
Employees Worked With
March 30, 2024
Friendly and honest staff. They were great to work with throughout the buying process. I was able to confidently buy a car from them while being out of state. Then arrive at They were great to work with throughout the buying process. I was able to confidently buy a car from them while being out of state. Then arrive at the dealership for a perfect delivery experience. My salesperson, Mike Jaber was awesome. More
by Dave S.
March 25, 2024
Thank you to Fabian, for all his help giving us great customer service! We love our new car! customer service! We love our new car! More
by Rocio choperena
March 20, 2024
Sales rep was the best would definitely recommend dealer to family and friends very satisfied. to family and friends very satisfied. More
by carrillojo1975
March 20, 2024
I am deeply frustrated and disheartened by their service experience. Not only has the initial problem with my vehicle not been resolved, but the follow-up service and support have also been significantly la experience. Not only has the initial problem with my vehicle not been resolved, but the follow-up service and support have also been significantly lacking. The suggestion that my attempt to show evidence of the issue was "deceptive" is particularly troubling and not reflective of the customer service standards I expected. More
by hyungmin2016
March 11, 2024
Melissa and Nia provided excellent service. They facilitated the purchase purchase process with efficiency and integrity. They facilitated the purchase purchase process with efficiency and integrity. More
by slsokolow
March 09, 2024
Very helpful and professional. The process was easy and very fair. I would but from them again The process was easy and very fair. I would but from them again More
by Bob Sample
