Rusnak/Westlake Audi

The team over at Rusnak Audi in Westlake were more than accommodating. I am a very busy person and they went above and beyond to ensure that the process was as quick and painless as possible. The supplied accommodating. I am a very busy person and they went above and beyond to ensure that the process was as quick and painless as possible. The supplied me all of the information I needed to make the decision prior to coming to the dealership. They were prompt, professional, and exceeded all my expectations...straight shooters. I dealt with Steve Miller and he was awesome! I would send anyone I know to Steve and know that he would take care of them like he took care of me... like family! More

Fully capable in sales and services. They understand the car and not to far to exaggerate the feature. Willing to serve for the local. Willing to offer a better price to cut a deal. car and not to far to exaggerate the feature. Willing to serve for the local. Willing to offer a better price to cut a deal. More

I contacted 4 different dealers looking for information on a 2011 Audi A8 with low mileage. After being contacted by all four and talking to each of them I decided to visit Rusnak Audi first because of th on a 2011 Audi A8 with low mileage. After being contacted by all four and talking to each of them I decided to visit Rusnak Audi first because of the professionalism and responsiveness that I got from my conversations with Chase Dunning. I found Chase to be a very informed and professional sales person who represented Rusnak Audi very well, but at the same time acted as a customer advocate for me. He took the time to understand the particulars of my situation along with my desired outcome and he worked very hard to meet those needs. Specifically he understood and respected all the research that I had done, both on the vehicle I was looking to purchase and my existing vehicle which I wanted to trade in. He really worked with me and the dealership management to reach an agreement that we both felt happy with. He also did a great job walking me through the capabilities and operation of my new vehicle and has followed up several times to see if I have any questions or issues. I would highly recommend Rusnak Audi Westlake as a dealership and specifically Chase Dunning as a sales person. More

I would recommend Chase Dunning to anyone in the market for a car. When I was originally undecided between 2 cars, Chase spent time to understand what I liked about each one. He was very knowledgeable an for a car. When I was originally undecided between 2 cars, Chase spent time to understand what I liked about each one. He was very knowledgeable and informative about the cars and able to make suggestions of packages that would suite me and I ended up with the perfect car! He was patient while I went back and forth, changing my mind, not to mention pleasant to work with. Regardless of what dealership he works at, when the time comes for me to lease or purchase another vehicle, I will certainly work with Chase. More

I chose this dealership because they had the vehicle I was looking for. The salesman I worked with was Chase Dunning who was great at making sure things went quickly and there was no hassle. Although I di was looking for. The salesman I worked with was Chase Dunning who was great at making sure things went quickly and there was no hassle. Although I did not purchase an Audi from them this time, I love my Volvo and would recommend this dealership to anyone looking to purchase a new or used vehicle. The salesman was really easy to work with and everyone there was really friendly and wasn't about wasting my time. More

By any measure, Chase Dunning is superb. I wholeheartedly By any measure, Chase Dunning is superb. I wholeheartedly recommend that you contact him if you're interested in an Audi. You will no be disappointe By any measure, Chase Dunning is superb. I wholeheartedly recommend that you contact him if you're interested in an Audi. You will no be disappointed. More

Rusnak was a very nice experience. We were greeted right away and shown the cars that we were looking for. We were offered a test drive right away and it was a nice experience. away and shown the cars that we were looking for. We were offered a test drive right away and it was a nice experience. More

Roger Heikkinen was a big help and made everything as convenient as possible for me. I generally dislike the entire car buying process, but this time my experience was really good. I would definitely r convenient as possible for me. I generally dislike the entire car buying process, but this time my experience was really good. I would definitely recommend others to this dealer and salesperson. More

Kaz was simply wonderful. He spent a lot of time with us and helped us find our dream car. He was very patient and answered all our questions in detail. Overall he made the car buying experience very pleasa and helped us find our dream car. He was very patient and answered all our questions in detail. Overall he made the car buying experience very pleasant. More

Russ was great. He made the whole experience simple and easy going. He answered all our questions and was patient and earnest in trying to find the right car for us. We stopped by while traveling through easy going. He answered all our questions and was patient and earnest in trying to find the right car for us. We stopped by while traveling through California and talked with Russ. He showed us several cars and searched over his inventory to find what we were looking for. He spent lots of time with us going over the different cars they had to see what worked best for us. We came back a couple days later, after he called to tell us a certain car we were interested in was ready to see. We pulled in and checked it over. He took us on a great test drive that really let us experience a variety of driving conditions and then we worked out the details in a relaxed and comfortable environment. He even made our dog, Gus, nice and comfy while we did paperwork. A great experience at a very nice dealership. We will definitely be looking Russ up when it is time to buy another car. And we live 500 miles away! Go Russ! More