Rusnak/Westlake Audi

I had a great experience. Edgar was really helpful and the customer service overall was very good. He was willing to work with our needs and make sure i was happy with my purchases. Overall very positiv the customer service overall was very good. He was willing to work with our needs and make sure i was happy with my purchases. Overall very positive experience and would recommend this dealership. Everyone there was great and i made a very good purchase. More

I gave the ratings indicated because the Edgar, Sam, and the General Manager were all very curteous and knowledgable. I also appreciate the dealership because it had the vehicle I was looking for in stock a the General Manager were all very curteous and knowledgable. I also appreciate the dealership because it had the vehicle I was looking for in stock and it was made available at great price. Follow up on vehicle operation and maintanence has also been greet. More

My daughter and I were in the market for a used Honda CRV. We visited 3 dealerships, our first visit was to Rusnak Audi in Westlake. Edgar Cordoba came out and helped us intitially. He was very profess CRV. We visited 3 dealerships, our first visit was to Rusnak Audi in Westlake. Edgar Cordoba came out and helped us intitially. He was very professional and easy to talk to. After seeing other cars we decided to go back and see the CRV. They gave us a very favorable price, after negotiaion, and we made the purchase. Edgar shared all of the car's history and the work that had been done by the dealership. It was clear that they stand behind the vehicles that they sell. It was very pleasant to deal with Edgar. Evan made the paperwork simple and easy to accomplish, and made the financing by our credit union very simple. All in all it was a very good experience and I would be happy to purchase a vehicle again at Rusnak Westlake, and from these gentlemen. More

From the moment we sat down to the moment we left all of our needs were attended to and handled swiftly and professionally. I love the staff and our sales person, Edgar was incredibly patient and knowledgea our needs were attended to and handled swiftly and professionally. I love the staff and our sales person, Edgar was incredibly patient and knowledgeable. I would highly recommend this dealership to everyone. More

Tried very hard to find the car i wanted. had it ready the next day. the whole deal took less than an hour and half to complete the next day. the whole deal took less than an hour and half to complete More

The people at Rusnak Audi made a stressful situation easy and enjoyable. We had an older car that suddenly bit the dust and weren't actually in the market for a new car willingly. Upon the recommendation of and enjoyable. We had an older car that suddenly bit the dust and weren't actually in the market for a new car willingly. Upon the recommendation of a familly friend we checked out Rusnak. Jeff was incredibly knowledgeable about the cars and helped us narrow down our choice to a Q5. He was patient with our questions and was not high pressure or pushy in the least. Sam was so helpful with all the warranty and financing questions, and it's clear that he really knows his products and all the options. The whole experience was a very positive one. Ted has done a stellar job with his staff and they run a top notch dealership. I would absolutely recommend this dealership and look forward to a long relationship with them and Audi! More

I had very specific criteria for my new car purchase. I had my heart set on an Audi but was only going to purchase if all my criteria was met. Faye was extremely patient with me and pulled her manager Bil had my heart set on an Audi but was only going to purchase if all my criteria was met. Faye was extremely patient with me and pulled her manager Bill in to work with me personally. Together they put together a package for me that not only met all my requirements, but got me into an A4 within my budget. I can not say enough about this dealership. They are extremely knowledgable, fair and honest. I left feeling like I got the right car, at the right price. I couldn't be happier with my purchase. Bill and Faye followed through on everything they promised. More

Friendly, knowledgable personnel who kept to the deal we negotiated over the phone. They willingly searched for the car I wanted and did not charge me for having it delivered. negotiated over the phone. They willingly searched for the car I wanted and did not charge me for having it delivered. More

Edgar made this transaction easy and professional. He remains willing to explain anything and everything about the car. He understood we didn't want to spend hours at the dealership and met our needs! I remains willing to explain anything and everything about the car. He understood we didn't want to spend hours at the dealership and met our needs! I would recommend him and buy from him again. More

Working with Steven Miller at Rusnak Audi Westlake was an excellent experience. He was motivated to lease us an Audi Q5 and got us the exact car and color that we wanted at a price that we were happy with. H excellent experience. He was motivated to lease us an Audi Q5 and got us the exact car and color that we wanted at a price that we were happy with. He was always courteous and quick to respond to our phone calls and emails but never put pressure on us to make a decision before we were ready. Even though the dealership was an hour away from where we are located, it was definitely worth going through him instead of using a closer dealership. We will definitely use him again in four years when our lease expires and we're looking for another Audi. He went out of his way to drive two hours north to get the required signatures from our company's vice president so we could have the car in our possession as quickly as possible. Everything about our experience was excellent and we would recommend him to anyone interested in purchasing or leasing an Audi. More