Rusnak/Westlake Audi
Thousand Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Working with Steven Miller at Rusnak Audi Westlake was an excellent experience. He was motivated to lease us an Audi Q5 and got us the exact car and color that we wanted at a price that we were happy with. H excellent experience. He was motivated to lease us an Audi Q5 and got us the exact car and color that we wanted at a price that we were happy with. He was always courteous and quick to respond to our phone calls and emails but never put pressure on us to make a decision before we were ready. Even though the dealership was an hour away from where we are located, it was definitely worth going through him instead of using a closer dealership. We will definitely use him again in four years when our lease expires and we're looking for another Audi. He went out of his way to drive two hours north to get the required signatures from our company's vice president so we could have the car in our possession as quickly as possible. Everything about our experience was excellent and we would recommend him to anyone interested in purchasing or leasing an Audi. More
Bill and his team were incredibly friendly and welcoming. I felt like I was with friends, just having a good time and the suddenly I was driving away in the car of my dreams! Bill was great about putting me I felt like I was with friends, just having a good time and the suddenly I was driving away in the car of my dreams! Bill was great about putting me at ease, I didn't feel any pressure to buy/lease a car, I didn't feel pushed or "talked into" anything. Every question I had was answered- I was informed of all of my options- Bill was tireless in looking for the perfect combination of options and pricing, until we determined the best car was sitting at the dealership. It was the BEST car buying experience I've had to date. I was well taken care of and enjoyed spending time with Bill and the team as they worked hard to find the best car for me and what I was looking for- (It was nothing like the typical car buying experience of monotonous hours spent debating/working a deal and haggling over price and payments). I live down in Hancock Park (nearly an hour away from Rusnak Audi) and I would drive up there again and again to get a new car. I've only had the car fro two weeks and I've been stopped twice by folks admiring my new Audi A5. Both times I made a point of how great the purchasing experience was with Bill at Rusnak and let them know it was beyond worth the drive to work with him on getting a new car. I will be talking about this car and my experience with Bill until I turn it in for a new one. Can't wait to drive back up to Rusnak in 41 months to get another Audi from them :)!!!! More
Dealing with both salesman Edgar Cordoba and finance manager Evan Goldenberg was a pleasure. They were both very friendly, informative and helpful. Edgar was extremely helpful in describing the feature manager Evan Goldenberg was a pleasure. They were both very friendly, informative and helpful. Edgar was extremely helpful in describing the features of my new car. Evan was very organized and made the signing process go quickly and smoothly. I would definitely recommend this dealership and both Edgar Cordoba and Evan Goldenberg individually. More
Working with Chase and Sam on purchasing my car was easy and hassle free. They are both nice, friendly and knowlegable about my Audi. I can't remember a better car buying experience. Thank you both. and hassle free. They are both nice, friendly and knowlegable about my Audi. I can't remember a better car buying experience. Thank you both. More
My experience with people and dealer deserve a perfect score.Everybody was outstanding. would recommend to anyone.the veh was evrythingthey said it was and more. score.Everybody was outstanding. would recommend to anyone.the veh was evrythingthey said it was and more. More
Edgar Cordoba is a superb salesman and a great guy. Really took the time to explain all the features of our new A8. What impressed us most about him was his follow-up. Even after we took the car ho Really took the time to explain all the features of our new A8. What impressed us most about him was his follow-up. Even after we took the car home, he would call to answer any questions we may have had and would volunteer to come out to show us how to use the Navigation system. Very pleasant experience. We have bought three cars from this dealership and have been happy with all three transactions More
Great experience buying a certified pre-owned Audi. They were very low pressure, informative, accomodating and personable. Really a nice experience. And, a great deal! were very low pressure, informative, accomodating and personable. Really a nice experience. And, a great deal! More
Jon condran is awesome! He's honest and fair. I didnt feel like I was being sold and was given a fair price from the get go. I will definitely be back for my next Audi. feel like I was being sold and was given a fair price from the get go. I will definitely be back for my next Audi. More
My experience with Rusnak Audi Westlake exceeded expectations! I was welcome by Edgar Cordoba when I arrived at Rusnak Westlake and he was very friendly, informative and caring. He took into consid expectations! I was welcome by Edgar Cordoba when I arrived at Rusnak Westlake and he was very friendly, informative and caring. He took into consideration what I want and show me the options, yet he was not pushy or aggressive. He offered a very reasonable agreement on price and financing, going above and beyond. He is a great professional and I received nothing but the best customer services. Not only will I return to buy my next car, but I will recommend to friends and family. At Rusnak Audi Westlake you will find knowledgeable staff willing to go extra mile to make your experience the best! More