Rusnak/Westlake Audi

I worked with Ted Moreno and Fay Moghadam. I told them what type of vehicle I was looking to get into, the payment I wanted, and a great warranty. I definitely gave them a tough task. It took several mo what type of vehicle I was looking to get into, the payment I wanted, and a great warranty. I definitely gave them a tough task. It took several months and a lot of patience on their part, but today they got me into my dream car. In fact they were able to get me a nicer vehicle, with lower miles than I thought I would have to settle for, and a wonderful warranty to go along with my purchase. They gave me exactly what I was looking for, at a price that absolutely worked for me, and got me in and out of the dealership much faster than I thought I was going to have to be there. Ted and Fay are wonderful people who definitely have passion for putting you in the car that's going to make you happy. More

Edgar Cordoba at Westlake Audi is truly the best sales Edgar Cordoba at Westlake Audi is truly the best sales person I had the pleasure of dealing with in my long search for a new or certified pre-owned Edgar Cordoba at Westlake Audi is truly the best sales person I had the pleasure of dealing with in my long search for a new or certified pre-owned car. I test drove numerous cars at other Audi dealerships, Lexus, VW, Toyota, Acura, Hyundai and Suburu and he was hands down the most knowledgeable, informed, patient and pleasant sales person I encountered. Mr. Cordoba is a consummate professional and I'm so happy he's the one who answered the phone when I called his dealership. The fact that he made such a good impression during my initial phone inquiry is why I chose to drive all the way out to Westlake Audi to see him rather than visit a dealership closer to our home. After a months-long search, I finally found a great, certified pre-owned car at a good price. Thanks, Edgar! More

One of the managers asked me why I chose to go to Rusnak Audi Westlake over my home town's dealership. That was easy, Fay Maghadam was the difference. She worked with me in a friendly, understanding and co Audi Westlake over my home town's dealership. That was easy, Fay Maghadam was the difference. She worked with me in a friendly, understanding and compassionate way. She listened to me when expressing what I can comfortably live with, then presented me with a vehicle that met my needs, at a fair price. If this wasn't enough reason, I also had a most enjoyable time. More

Sean was a pleasure to work with. I felt that I got a good deal from this dealership and would do business with them again. good deal from this dealership and would do business with them again. More

Edgar is very kind. He made us feel like like he cared. This is the third car I bought form him. If I need another car, I would come back for Edgar. The entire staff was helpful and kind. This is the third car I bought form him. If I need another car, I would come back for Edgar. The entire staff was helpful and kind. More

In all my 30 years of buying cars (and trading them in) I had the best experience in my life. I did my homework and everyone (my salesperson Jon, the internet service person Steve, the sales manager, and th had the best experience in my life. I did my homework and everyone (my salesperson Jon, the internet service person Steve, the sales manager, and the finance manager treated me with utmost care and respect. No pressure, no BS...the best dealership from top to bottom I've ever dealt with. Want an Audi....go here! I can't wait to experience their service department More

All of the staff made me feel very comfortable and Nichole did a fantastic job helping me with my purchase.I did my homework and everyone (my salesperson Nichole, and the finance manager treated me wi Nichole did a fantastic job helping me with my purchase.I did my homework and everyone (my salesperson Nichole, and the finance manager treated me with utmost care and respect. Will Definitely be purchasing my next Audi at this Rusnak branch. More

We purchased a 2011 Audi S5 (CPO) from Rusnak in 2011. Loved the car. Loved the experience. When it came time to add another Audi to the garage we contacted our salesperon and he was no longer there b Loved the car. Loved the experience. When it came time to add another Audi to the garage we contacted our salesperon and he was no longer there but Addi and Ted stepped in a took great care of us with our A7 purchase. Without hesitation we'd recommend Rusnak Audi for your next pre-owned or new Audi purchase!!! And, btw, there are 2 hours from us and definitely worth the drive!! Jeff More

Sean was a great help all around. He met me in the parking lot right off the bat and greeted me. He showed me all of the cars I was interested and test drove them. After deciding on an S5, the negot parking lot right off the bat and greeted me. He showed me all of the cars I was interested and test drove them. After deciding on an S5, the negotiation, application process and delivery were very easy. I had to run off to a personal engagement and when I returned all of the paperworks was ready to sign. The car was prepped and presented to me perfectly. Great experience all around. More

My wife and I work in the motion picture industry and commute 40 miles each day to Los Angeles from Ventura County. We were searching for a stylish commuter car and we recently purchased a pre-owned Audi commute 40 miles each day to Los Angeles from Ventura County. We were searching for a stylish commuter car and we recently purchased a pre-owned Audi A 4 from Rusnak Audi Westlake. Though we live in the area, I had never purchased a car from the Thousand Oaks Auto Mall because I had a mistaken impression that one had to go out of the area for a fair deal and affordable service. Faye was our sales rep and she was genuinely kind without a hint of high pressure. She helped us find the best financing and car for our needs. We love our A 4 Quattro for it's great fuel economy and superior handling. Soon after we had an issue with a warning light regarding the engine. The joy of purchasing a vehicle that one can spend a significant part of their life in can quickly be crushed by the fears of major mechanical difficulties and expense. Ted Moreno, the GM, as well as Barbara and Carl in Service helped us through this issue with genuine care and concern. I met with Ted on the Monday morning he returned from a holiday, and with phones ringing and busy activity, he still gave me 100% attention and concern with our issue. The issue turned out to be an Audi recalled cam issue and was repaired promptly by the dealership. Though I have purchased pre-owned vehicles from individuals and small independent dealers in the past, my decision to entrust Westlake Audi Rusnak made all the difference. I could have never gotten the support, care and concern I received with this issue anywhere else. The employees seem happy and content. Mr Rusnak is doing something right, and I will be a loyal customer in the future. This may sound like a too good to be true story posted for marketing, but I am a real customer, who is genuinely satisfied with my experience. Thanks to all involved. More