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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
530 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 530 reviews

April 05, 2014

Mitch! It was an absolute pleasure working with Mitch. My family has purchased several cars in the past, mainly from Lexus and Mercedes, and I can say hands More

by Tvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 11, 2014 -

Rusnak/Westlake Audi responded

Thank you so much for the wonderful review. We are thrilled to hear that your recent experience with Mitch was exceptional. We always want our customers to feel informed and to be treated with respect. Thank you again for your business and congratulations on your new Audi!

March 31, 2014

Kudos Excellent experience while dealing with Mitch Mayenschein & Nabeel ElEsrawi for my Audi A6! They were extremely professional and committed to meet my More

by jgschuman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 04, 2014 -

Rusnak/Westlake Audi responded

Thank you, James, for the five-star rating! It pleases me to hear that Mitchell and Nabeel provided you with top-notch customer service while you were shopping for a new Audi A6. We value your business and want to provide the best possible experience. Thank you for choosing Rusnak/Westlake Audi and we look forward to working with you again!

March 27, 2014

Buying a car is never a pleasant experience unless you are dealing with people like Mitchel Mayenschein and Rusnak. Mitchell was professional and guided me towards the purchase of an A-7 Audi. Mitchell ma More

by Jhalpin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 01, 2014 -

Rusnak/Westlake Audi responded

Thank you for your 5-star review! We appreciate your kind words about Mitchell and several other members of our staff. We strive for efficient and friendly customer service, and we are pleased to learn that you were able to experience this first-hand. We thank you for your recommendation to others, and we hope you enjoy your new purchase!

March 17, 2014

I had a most amazing & pleasurable experience purchasing an Audi A6 3.0 T at Rusnak Audi. My sales consultant Mitchell Mayenschein was superb in all respects. He was very bright, pleasant & patie More

by hotrail2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2014 -

Rusnak/Westlake Audi responded

Thank you for your positive review regarding your experience with Rusnak/Westlake Audi! We strive to provide courteous and efficient service to our customers and we appreciate your feedback. Mitchell Mayenschein is a very knowledgeable and valued member of our team, and we are glad to hear he was able to assist you so well in the purchasing process. Congratulations on the brand new Audi a6 3.0 T! We hope that you enjoy it and that you'll come back should you need us in the future!

March 03, 2014

Great dealership. Incredible price. A friend referred us to Mitchell, who was smart, very friendly, knowledgable, and most importantly, he didn't try to rush us in and out of there to get to the next cus More

by jnorrisii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 25, 2014

The one and only sales man you should deal with is Mitchell Mayenschein!!!!!! Lets be honest, the car sales game is usually high pressure and over all unpleasant. Mitch has officially changed the gam More

by MattHerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 28, 2014 -

Rusnak/Westlake Audi responded

Thank you for your kind words about Mitchell! We are pleased he was able to provide you a positive car-buying experience, and we will be sure to share your thoughts with him. We thank you for choosing Rusnak Westlake Audi, and we hope you continue to love your new S4!

February 25, 2014

Great service! Great price. Def coming back if the same people continue working there. I wish Rusnak had a closer dealership to Studio City/Sherman Oaks maybe near Van Nuys More

by kasper1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Mayenschein
Feb 28, 2014 -

Rusnak/Westlake Audi responded

Thank you for you 5-star review! We are thrilled that you had such a quality customer service experience during your visit. We will take your location suggestion into account, as we are always looking to improve our service to our customers. Until then, thank you for this great review, and we look forward to assisting you with any of your future car needs!

February 16, 2014

We had an excellent experience with Mitch when buying our new Audi A6. He met us on the lot, like most salesmen, but he quickly figured out what we were looking for and took us directly to the car. After More

by 14A6Smile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 05, 2014

Mitchell was very courteous, honest, and knowledgeable. He made my car shopping very pleasant. I definitely recommend him to my friends. He also brought the car to our house and spend good amount of time t More

by shahxyznader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Mayenschein
January 31, 2014

We called the dealership and were referred to Mitchell Mayenschein. We told him what we were looking for and equipment etc. He did an excellent job of locating the car (scarce color) we were looking for a More

by pnicholson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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