Back

Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
524 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
Contact Dealership

3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

Directions

By Type

Showing 524 reviews

September 02, 2015

warranty service Richard kept us informed as to the progress of repairs. We did not have to call him to find out when our car would be ready More

by Debbie's R8 Spyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ruiz
Sep 11, 2015 -

Rusnak/Westlake Audi responded

Thank you for the 5-Star Review! I am happy to hear that Richard was able to help you! - Sally S., General Manager

September 01, 2015

Outstanding service and customer relationship. I've been to numerous car dealerships, but, I have yet to find one that is as friendly and customer oriented as Rusnak/Westlake Audi. More

by Sonnenstr20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ruiz
Sep 11, 2015 -

Rusnak/Westlake Audi responded

Thank you for the kind review! I am happy to hear that we're able to make your experience with us so positive! - Sally S., General Manager

August 30, 2015

Audi service Westlake Audi service has always provided outstanding service since I've been serving my Audi's over the last several years . Carl's team is always pr More

by stevers4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ruiz
Sep 04, 2015 -

Rusnak/Westlake Audi responded

Thank you so much for the kind review! We work hard to go above and beyond for our customers. I am so happy to hear that we've met your expectations! - Sally S., General Manager

August 28, 2015

Fantastic and not time consuming Great service, responsiveness, and follow up. The transaction and overview from time arrived at dealer to the time we drove out was very timely and co More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ellis
Aug 28, 2015 -

Rusnak/Westlake Audi responded

KB, Thank you for the detailed review. Larry is a great asset to our team, we're glad you had such a positive experience with him. Sally S. General Manager

August 27, 2015

Audi Service Adam has always provided outstanding service whether it was for a routine service or something that required a greater level of diligence and care. I More

by JCarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 28, 2015 -

Rusnak/Westlake Audi responded

JCarter, thank you for this great review! We think our service team is top notch, we're happy you think so too! Sally S. General Manager

August 26, 2015

A very good experience My Salesperson Fay Moghadam was very helpful and worked hard to get me what I needed. I think you should give her a raise for all the work she did for More

by Jeffrey Pasternak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fay Moghadam was my salesperson
Aug 28, 2015 -

Rusnak/Westlake Audi responded

Thank you Jeffrey! We're glad you had a great experience with Fay and that she could get you what you needed. We hope to see you again and until then, we wish you many happy miles. Sally S. General Manager

August 07, 2015

Smooth Experience, Great Price, Great Service I purchased a used 2012 Q7 from Rusnak sight unseen and had it shipped to me. The vehicle arrived with a full tank of gas and in absolutely pristine More

by brockb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wilfredo Orozco, Shawn Asadi
Aug 12, 2015 -

Rusnak/Westlake Audi responded

Thank you, Brock! We are happy to earn your recommendation, and I am so glad that your car was delivered to you perfectly! We work hard to do all we can to accomodate our valuable customers. Enjoy your Q7, and we look forward to working with you again in the future! - Sally S. General Manager

August 06, 2015

Best experience in all of the dealers I have purchased from. Best experience ever. The service department was super accommodating and went above and beyond to fix even the smallest detail of my car. Rusnak has w More

by no
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicholas Diaz
Aug 12, 2015 -

Rusnak/Westlake Audi responded

So glad to hear that we've earned a loyal customer in you! I hope that you'll continue to come see us in the future! - Sally S. General Manager

August 06, 2015

Service Recommendation Been taking my 2012 Audi A6 to Rusnak for service since new and always great service. Great service personnel and always willing to provide loan vehic More

by stanslaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2015 -

Rusnak/Westlake Audi responded

Thank you for the kind review! We are proud of our service team, and are proud to have your recommendation! We look forward to having you service with us again! - Sally S. General Manager

August 04, 2015

Car service Visit went very well staff friendly and very helpful. I had been using Audi DCH and the treatment and horrible service I recieved there made me run t More

by audirestored
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure but he was very nice
Aug 12, 2015 -

Rusnak/Westlake Audi responded

I am so happy to hear that our team was able to provide an exceptional experience for you. We hope that you'll continue to come see us for your Audi service needs! - Sally S. General Manager

...
35
...