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Rusnak/Westlake Audi
Thousand Oaks, CA
524 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 524 reviews
October 23, 2015
Good, but the financing took to too long but friendly The price of the car of the A3 2016 Audi was a little overpriced for a compact leased car. Although the car drives very smoothly and can excelerate f The price of the car of the A3 2016 Audi was a little overpriced for a compact leased car. Although the car drives very smoothly and can excelerate fast. In the beginning I was a little hesitant but the more I drive it the more I like it. All my life I was driving BMW's but I think I needed the switch. I hope I made the right decision. Too many last minute charges. I walked in thinking to pay 355 and ended walking out with 417. Overall I'm satisfied. More
by Alex Metti
Employees Worked With
Amir lashgarnevis
October 22, 2015
Great experience The techs and service writers are excellent. As soon as I get there I am greeted and my issue was addressed and the techs always seem to know what th The techs and service writers are excellent. As soon as I get there I am greeted and my issue was addressed and the techs always seem to know what they are doing. More
by Freska20
October 05, 2015
I had a very nice serviceman The only thing I would say negative is the loaner car that I received was very dirty. The service I received in the Audi service was very good. The only thing I would say negative is the loaner car that I received was very dirty. The service I received in the Audi service was very good. More
by Jan7
Employees Worked With
October 02, 2015
Great Service As usual, everyone in the service department was a pleasure to work with. I made an appointment on very short notice and they accommodated me. Adam ke As usual, everyone in the service department was a pleasure to work with. I made an appointment on very short notice and they accommodated me. Adam kept me up-to-date and was very professional. More
by GaryF
Employees Worked With
October 02, 2015
Routine Excellent Service Visit Great job, usual excellent attention to customer service and got me in and out in a timely fashion. Went over status of car and made sure everything w Great job, usual excellent attention to customer service and got me in and out in a timely fashion. Went over status of car and made sure everything was clearly explained. More
by sbeaven
Employees Worked With
October 01, 2015
Service to repair convertible top and light assembly My service advisor did a great job diagnosing the repair, communicating with me and completing the work ahead of schedule. He then went above and bey My service advisor did a great job diagnosing the repair, communicating with me and completing the work ahead of schedule. He then went above and beyond to coordinate with CarMax to minimize my out-of-pocket payments. It couldn't have been a better experience. More
by TT Lover
Employees Worked With
Richard Ruiz
September 17, 2015
Fantastic Andrew went way beyond our expectations. He wasn't pushy and he truly went all out to make this deal happen. Thank you, Keith Katz Andrew went way beyond our expectations. He wasn't pushy and he truly went all out to make this deal happen. Thank you, Keith Katz More
by Googlehead
Employees Worked With
Andrew Teramatsu
September 15, 2015
GREAT EXPERIENCE ADAM IN SERVICE DID AN EXCELLENT JOB IN KEEPING ME INFORMED. HE IS AN EXCELLENT EXAMPLE OF HOW CUSTOMERS SHOULD BE TREATED. WELL DONE ADAM!!!!!!!!!! ADAM IN SERVICE DID AN EXCELLENT JOB IN KEEPING ME INFORMED. HE IS AN EXCELLENT EXAMPLE OF HOW CUSTOMERS SHOULD BE TREATED. WELL DONE ADAM!!!!!!!!!! More
by mkirk123
Employees Worked With
September 10, 2015
mil lite on got instant attention and a rental car immediately only prob;em is that when I can it takes forever to a a live person on phone..very frustrating got instant attention and a rental car immediately only prob;em is that when I can it takes forever to a a live person on phone..very frustrating More
by maurice glick
Employees Worked With
jesse in service
September 04, 2015
Courtesy and efficiency Adam does a great job accommodating my schedule and doing what's right for the car and budget. Friendly staff. Fast in and out. A great reason to get Adam does a great job accommodating my schedule and doing what's right for the car and budget. Friendly staff. Fast in and out. A great reason to get service and buy a vehicle from Rusnak. More
by Jk123
