Rusnak/Westlake Audi

Quick regular service Advisor was friendly and took care of everything. My sun visor was fixed, the car was returned clean and wonderfully clean. They even gave me a li Advisor was friendly and took care of everything. My sun visor was fixed, the car was returned clean and wonderfully clean. They even gave me a lift home so I did not have to wait at the dealership. More

Great experience Leased a new Q5 over Memorial Day weekend. Both Tim Bowman and Shawn Asadi were a pleasure to work with. Defiantly made the whole experience a positiv Leased a new Q5 over Memorial Day weekend. Both Tim Bowman and Shawn Asadi were a pleasure to work with. Defiantly made the whole experience a positive one. More

Very professional and organised, very good service ! Very satisfied with Jessie Aguayo from the service department, straight, sharp, professional. Very advanced knowlege of Audi Q7, frendly, information Very satisfied with Jessie Aguayo from the service department, straight, sharp, professional. Very advanced knowlege of Audi Q7, frendly, informational, very good customer service experience More

prompt and personal attention My car was brought in to follow up on an ongoing problem. A loaner car was made available for use during the service. The problem was addressed and an My car was brought in to follow up on an ongoing problem. A loaner car was made available for use during the service. The problem was addressed and and I was able to return back to Santa Barbara. More

Always Friendly and accomadative It amazes me that after two years, Carl and Adam recognized me and treated me like family. Adam is always friendly and helpful. He got me set up with It amazes me that after two years, Carl and Adam recognized me and treated me like family. Adam is always friendly and helpful. He got me set up with a loaner and got everything handled quickly and well. It always helps that he recognizes me and my children and provides great customer service. More

Service above and beyond Richard was more than accommodating and thoughtful of our schedule. The repair was more complicated than originally thought, and he kept us informed Richard was more than accommodating and thoughtful of our schedule. The repair was more complicated than originally thought, and he kept us informed of the progress. Even with the extra work we got the car back under estimate. We wouldn't think of taking our Audi's anywhere else for service! More

Amazing! Jessie Aguayo is wonderful. I drive from Irvine to have him service my car because of his amazing customer service and accommodations. I truly feel tr Jessie Aguayo is wonderful. I drive from Irvine to have him service my car because of his amazing customer service and accommodations. I truly feel treated like he cares. More

Great purchasing experience Great no pressure purchasing experience. Kept me informed of the status of my ordered car up until delivery. Transaction was seamless and very quick Great no pressure purchasing experience. Kept me informed of the status of my ordered car up until delivery. Transaction was seamless and very quick with none of the constant haggling you need to do at some dealerships. More

Tire problem Once again Richard Ruiz came to my rescue......While on my way to LA from Ojai the tire warning light went on so I pulled off the freeway and went rig Once again Richard Ruiz came to my rescue......While on my way to LA from Ojai the tire warning light went on so I pulled off the freeway and went right to Rusnack. They immediately found a nail in my tire and gave my a loaner while they tried to find a replacement. I was back on the road in less than 30 minutes. The service team is the best............. More