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Rusnak/Westlake Audi
Thousand Oaks, CA
541 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 541 reviews
February 03, 2017
Maintenance Positive and profesional I liked Jesse information on service and the ride to and from dealer the phone contact for svc request was helpful thanks Positive and profesional I liked Jesse information on service and the ride to and from dealer the phone contact for svc request was helpful thanks More
by Andy sapien805
Employees Worked With
January 15, 2017
Working with Fay was magical! Buying process with completely painless and enjoyable. Fay was absolutely terrific at all points of the whole buying process. She even arranged for Buying process with completely painless and enjoyable. Fay was absolutely terrific at all points of the whole buying process. She even arranged for us to be picked up at the airport More
by dpatters
Employees Worked With
Fay Moghadamniafalakdeh
January 10, 2017
Audi Service Since purchasing my Audi Q5 from Rusnak, I have had nothing but entirely positive experiences regarding service and updates. Adam in the service depar Since purchasing my Audi Q5 from Rusnak, I have had nothing but entirely positive experiences regarding service and updates. Adam in the service department is not only a caring professional who gets the job done, he's a great guy and easy to work with. All the work that has been performed on my car since I bought it has been perfect and completed within a reasonable amount of time. I'd definitely recommend Rusnak Audi to others! More
by Tracy Stum
Employees Worked With
January 06, 2017
2014 Honda Coupe Great buying experience with Larry at Rusnak Audi. Highly recommend this dealership for buying your next car purchase. Vehicle quality was way above o Great buying experience with Larry at Rusnak Audi. Highly recommend this dealership for buying your next car purchase. Vehicle quality was way above others we looked at but the price was competitive. More
by Big Mac
Employees Worked With
Larry
January 04, 2017
Audi Service Rusnak/Westlake Audi is by far the best service center anywhere. I'm a pretty busy guy, so I appreciate the way the get me in and out fast and they ge Rusnak/Westlake Audi is by far the best service center anywhere. I'm a pretty busy guy, so I appreciate the way the get me in and out fast and they get the job done right. Thanks Audi team. More
by Steve
Employees Worked With
January 02, 2017
Great Service Very prompt and great service dealing with Jesse. He was very knowledgeable and look forward to the next time I have to go back and get my car servic Very prompt and great service dealing with Jesse. He was very knowledgeable and look forward to the next time I have to go back and get my car serviced. More
by Freska20
Employees Worked With
December 30, 2016
Best Dealership ever! The customer service is awesome. Very attentive and fast. There is no waiting. Loaner delivered immediately. They have Saturday service which is ver The customer service is awesome. Very attentive and fast. There is no waiting. Loaner delivered immediately. They have Saturday service which is very convenient. Rusnsk Westlake Village rocks More
by Suzyq743
Employees Worked With
A woman. Cannot remember her name
December 28, 2016
Great experience The price is a little high here but the service consultant that took care of me was awesome, Adam did a great job and was very helpful every step of t The price is a little high here but the service consultant that took care of me was awesome, Adam did a great job and was very helpful every step of the way. More
by SDS
Employees Worked With
November 30, 2016
Always a great experience I have worked with Rusnak for years. Bought three cars and sold two back to them ('05 Porsche 911 and Q5). They are honest, fair and put the custome I have worked with Rusnak for years. Bought three cars and sold two back to them ('05 Porsche 911 and Q5). They are honest, fair and put the customer FIRST. More
by darbycrash
Employees Worked With
November 21, 2016
Great service! Jesse in service is awesome!!! Never have issues when u go in...the driver, Hector I think is his name...great guy was well...oh and Sandy, the new se Jesse in service is awesome!!! Never have issues when u go in...the driver, Hector I think is his name...great guy was well...oh and Sandy, the new service lady was a big help this past service visit More
by Mariov1988
