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Rusnak/Westlake Audi
Thousand Oaks, CA
550 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 550 reviews
December 20, 2017
New purchase The team at Audi made it easy and pleasant to purchase a new car. I would recommend this location to anyone looking to purchase an Audi.. The team at Audi made it easy and pleasant to purchase a new car. I would recommend this location to anyone looking to purchase an Audi.. More
by First time Audi owner
Employees Worked With
Fay Moghadamniafalakdeh
December 07, 2017
Outstanding service, thank you Carl Seehoffer! Carl & his team take the time to explain my vehicles concerns. He is honest, fair & I trust his judgement. I’ve owned multiple Audi’s based on his cap Carl & his team take the time to explain my vehicles concerns. He is honest, fair & I trust his judgement. I’ve owned multiple Audi’s based on his capibilties. More
by KristyC
Employees Worked With
Carl Seehoffer
November 26, 2017
Excellent experience with Andrew. Andrew was great and very respectful of my time and wishes. This was my 3rd Audi through him, and he is a joy to work with. I expect to keep coming ba Andrew was great and very respectful of my time and wishes. This was my 3rd Audi through him, and he is a joy to work with. I expect to keep coming back because of him. More
by Vineendra Jain
Employees Worked With
Andrew Teramatsu
November 17, 2017
Great Service Adam in the service department does an excellent job. He makes sure you get the service a quality dealer can provide. WELL DONE ADAM Rusnak needs more Adam in the service department does an excellent job. He makes sure you get the service a quality dealer can provide. WELL DONE ADAM Rusnak needs more like you. More
by mkirk123
Employees Worked With
October 19, 2017
Service Checking was fast and easy. Everything was explained to me. Turn around was 30 minutes faster than quited. The work was well done. Adam is pleasant an Checking was fast and easy. Everything was explained to me. Turn around was 30 minutes faster than quited. The work was well done. Adam is pleasant and easy to work with. More
by Audiowner
Employees Worked With
October 19, 2017
Ruskak Audi Great service. Adam is the best service professional I have experienced. I hope to buy another R8 at this dealership as long as Adam can service my ca Great service. Adam is the best service professional I have experienced. I hope to buy another R8 at this dealership as long as Adam can service my car. More
by Rpessell
Employees Worked With
October 08, 2017
3rd time buyer at Rusnak Audi This is my first visit with my 3rd Audi purchased at Rusnak Audi. I am a loyal customer because of the superior service I receive when i come for serv This is my first visit with my 3rd Audi purchased at Rusnak Audi. I am a loyal customer because of the superior service I receive when i come for servicing and your low key sales team. (love Fay!) . Richard, and Carl took care of the service on my first two Audis - now I have Reed. He reaffirms the stellar level of service that keeps me returning car after car. Knowledgeable, friendly, informative and helpful. Loyal customer for life. More
by Gigi Lestak
Employees Worked With
Reed Galloway
October 04, 2017
very good and easy always willing to make a good deal i don't have time for this just trying to be a goood preson but this is it always willing to make a good deal i don't have time for this just trying to be a goood preson but this is it More
by craig
Employees Worked With
Fay Moghadamniafalakdeh
September 29, 2017
Great customer service The buying process was easy. They truly want you to be satisfied with the entire process of purchasing a car. Highly recommend. Tim Lee was fantastic The buying process was easy. They truly want you to be satisfied with the entire process of purchasing a car. Highly recommend. Tim Lee was fantastic throughout the entire process. Thank You Tim! More
by Bill G
Employees Worked With
Timothy Lee, Bruce Lee, Kareem Alayoubi
September 09, 2017
Service staff Great service. Everyone is friendly. They get you in an out and everyone is smiling. I have 10 cars and only one audi. I would love if all the others Great service. Everyone is friendly. They get you in an out and everyone is smiling. I have 10 cars and only one audi. I would love if all the others could learn something from this service dept More
by Kenames
Employees Worked With
