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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
550 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 550 reviews

July 29, 2018

Purchase and service dept Easiest transaction ever. Everyone was kind informative and willing to work with me any way they could. Kareem offered me the best deal popsicle. Very More

by Agtmoulder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl and Reed were awesome. There was a brief hic up and they were right on top of it to correct the problem. , Kareem Alayoubi
Aug 06, 2018 -

Rusnak/Westlake Audi responded

Thanks for the wonderful review! We hope to see you again. Andrew Arizmendi, General Manager

July 11, 2018

Excellent Service As Always...!!! They were waiting for me when I drove in, my work order was waiting, Jessie asked if there was any other concerns they needed to address while my car More

by Love My A8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Seehoffer
Jul 17, 2018 -

Rusnak/Westlake Audi responded

We appreciate you sharing your excellent experience with us! Thank you for your business and for taking the time to let us know of your visit with Jessie. - Andrew Arizmendi, General Manager

July 03, 2018

Excellent experience!! I was able to get an appointment immediately, was met with kind smiles when I dropped off the car. Was told in detail what was going to be done and gi More

by AF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Rusnak/Westlake Audi responded

I will be sure to pass along your comments to the team! Thanks for such a wonderful review. - Andrew Arizmendi, General Manager

June 07, 2018

Great Service | Great People Great Dealership to work with! Great Service and always Great People! Always feel confident that the work done to my car is right and what I need an More

by Linnette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fay Moghadamniafalakdeh
Jun 15, 2018 -

Rusnak/Westlake Audi responded

We're so happy to hear that you had a great visit with our Service Department! Thanks for your kind review!-Andrew Arizmendi, General Manager

June 05, 2018

Purchase Experience Rusnak staff was courteous, respectful and well informed. I appreciated that they were helpful but not “pushy”. Bruce Lee was especially clear and th More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Diaz, Fay Moghadamniafalakdeh
Jun 15, 2018 -

Rusnak/Westlake Audi responded

Thanks so much for taking some time to leave a review! So glad to hear you had an awesome experience with our sales team, as we expect nothing less. Please enjoy your new car, and let us know if you need anything -Andrew Arizmendi, General Manager

May 16, 2018

Very attentive service Rusnak has always treated me fairly and come through for me with their service team. My TT Quattro Roadster is 18 years old and runs like a top. More

by A2001tt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Seehoffer
May 25, 2018 -

Rusnak/Westlake Audi responded

We appreciate your kind words and strong recommendation! We're so thrilled that you had a great experience with us and look forward to working with you again soon!-Andrew Arizmendi, General Manager

May 03, 2018

Excellent experience We are very happy with our purchase - especially the salesmen. Blakely and Harrison King. They made , a usually dreaded experience, a fun and smooth More

by Daria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blakely King and Harrison King
May 11, 2018 -

Rusnak/Westlake Audi responded

We're so glad you had a positive experience and that Blakely and Harrison made your dream car a reality! Thank you for the kind review, we truly appreciate it! We look forward to working with you again in the future!!Andrew Arizmendi, General Manager

May 02, 2018

Quick and easy, honest and friendy. Got the car I wanted for the price I wanted and no hassles! Nick was super informative and honest. Did everything the way I would expect from a high e More

by Rick66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin, Nicholas Diaz, Carl Seehoffer
May 11, 2018 -

Rusnak/Westlake Audi responded

Congrats on your new vehicle! We are so pleased that you had a great experience with our dealership. Thank you so much for your business and your service--we look forward to seeing you again!-Andrew Arizmendi, General Manager

April 26, 2018

Excellent and timely service Rusnak Audi has excellent and very knowledgeable service technicians who always provide the best of service in a timely manner. This is my second Audi More

by Dogwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reed Galloway
May 04, 2018 -

Rusnak/Westlake Audi responded

We are so happy that you had a wonderful experience with our team and the services we provide! Thank you so much for this feedback, it is greatly appreciated! We look forward to your next visit! -Andrew Arizmendi, General Manager

March 31, 2018

45000 mile service, new tires It was very easy to schedule the appointment online. Helpful and friendly people. In and out quickly with loaner available on premises. Work done on t More

by Audiowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Apr 06, 2018 -

Rusnak/Westlake Audi responded

We are so happy that you had a wonderful experience with us! Thanks for leaving your feedback, it means a lot! We hope you'll come back soon so we can work together again. Andrew Arizmendi, General Manager

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