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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
551 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 551 reviews

March 20, 2019

Fast Friendly Service All of my service needs were addressed in a timely manner. Jesse and Carl are always so helpful. I was able to get my car in right away and all repai More

by Bkraszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Rusnak/Westlake Audi responded

Hello, thank you for your kind words on this review! We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! -Andrew Arizmendi, General Manager

March 01, 2019

Great car buying experience! Mike Jaber and the entire staff did an awesome job. Very easy car buying experience. What I liked most was that I got a great quote online which made More

by Oatmeal68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jaber, Nicholas Diaz
Apr 18, 2019 -

Rusnak/Westlake Audi responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2019

Service Adam was extremely helpful and knowledgeable about what my Q5 needed. I appreciate his professionalism and his thoughtfulness about my time. And I lov More

by kat4mk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Rusnak/Westlake Audi responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. - Andrew Arizmendi, General Manager

February 20, 2019

fantastic pleasant staff, efficent service, ease of delivery and pick up clean car - everything sweet and pleasant with warm office and waiting room and fresh More

by marathon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed Galloway, Nicholas Diaz
Feb 28, 2019 -

Rusnak/Westlake Audi responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon! - Andrew Arizmendi, General Manager

February 18, 2019

Great service We had an unexpected light failure during the rain. The failure occurred due to damage by some careless individual. Rusnak Audi got us in with one d More

by Autocross 180mph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Rusnak/Westlake Audi responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! -Andrew Arizmendi, General Manager

February 09, 2019

Purchase of 2018 Audi SQ5 I was dreading the whole car buying experience, but Fay Moghadam, our sales person, was super friendly and helpful. She and everyone else at the deal More

by dmejiaRusnak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan and Bruce Lee, Fay Moghadamniafalakdeh
Feb 22, 2019 -

Rusnak/Westlake Audi responded

Hello, we appreciate your kind words and this wonderful review! Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care! - Andrew Arizmendi, General Manager

February 06, 2019

Years of Great Service and Great Experiences The service guys are what keep me coming back to Audi. Every time I have a service visit the staff is friendly, honest and overall excellent. This is More

by CameronC19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Seehoffer
Feb 22, 2019 -

Rusnak/Westlake Audi responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! - Andrew Arizmendi, General Manager

February 03, 2019

Great service We had a very smooth dealing with Mike Jaber. He is a no nonsense person. Did not push for higher price models. Kept me posted about the steps and pro More

by pratis74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jaber, Bruce Lee
Feb 14, 2019 -

Rusnak/Westlake Audi responded

Hi, we are very happy we could provide you with a positive experience! We want all our clients to have a comfortable and stress-free time with us! We sincerely value your business and look forward to your next visit! -Andrew Arizmendi, General Manager

January 19, 2019

Great service Attentive capable and timely... Adam is alwYs on top of things .. keeps me informed .. and gets things done! I will always ask for him when I bring m More

by Tjc7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Rusnak/Westlake Audi responded

Hi there! It is great to hear everything was done quickly and to your satisfaction! Thanks for highlighting some of our staff who helped make this such a great experience! Andrew Arizmendi, General Manager

January 18, 2019

Great experience. Excellent and prompt service even when it is warranty related. I was provided with a new A6 as a loaner car and had it for a few days while the servi More

by Frankie 19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 14, 2019 -

Rusnak/Westlake Audi responded

Hello! Your satisfaction is important to us, so we want to sincerely thank you for choosing Westlake Audi and we hope to see you again soon! Andrew Arizmendi, General Manager

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