Rusnak/Westlake Audi

This was literally the most chill car leasing/purhcase experience i have ever had. Pricing was well in the "fair" bracket that I learned from doing my online research. I felt confident leaving the dealer experience i have ever had. Pricing was well in the "fair" bracket that I learned from doing my online research. I felt confident leaving the dealership in my shiny new S5 Sportback knowing that I didn't get soaked for the car I wanted. Melissa Chacon was up front and honest and not at all the usual pushy sales person. Super-helpful and patient. She even called me the next day to follow up. Any Isaac in finance was very patient and was willing to work with me as we finalized the details of the deal. This is my first Audi (coming from a long line of VW's). When it's time to replace my wife's car I will be returning here. 100% would recommend. More

Mike Jaber's knowledge and professionalism made my purchase an exceptional experience. Mike's ability to understand and meet my needs was amazing and surpassed Audi standards and customer service. purchase an exceptional experience. Mike's ability to understand and meet my needs was amazing and surpassed Audi standards and customer service. More

Excellent service as usual *****Jorge was great ! I will always service my car at Rusnak Audi Westlake I will always service my car at Rusnak Audi Westlake More

Don’t listen to sales person when buying from the used car part of this dealership. Do a pre purchase inspection. Car I purchased required over $8000 in repaires. I was told that a dealer of this reputat car part of this dealership. Do a pre purchase inspection. Car I purchased required over $8000 in repaires. I was told that a dealer of this reputation would only sell a car in good condition. Buyer beware from this dealership. More

Condescending, horrible communication, the staff doesn’t talk to each other and blames you. Called me to tell me they lowered the price of a car and to come in, then were shocked we were on our way. Really talk to each other and blames you. Called me to tell me they lowered the price of a car and to come in, then were shocked we were on our way. Really seems like they HATE selling cars. Rude and unprofessional, Nympha will cut you off and blame you and her staff for all of her mistakes. They keep texting me to leave a review so, that’s that. Geno and Cesar were polite enough but if you have to chance to go somewhere else do it. More

The team was great. Our sales rep Melissa was knowledgeable and very helpful. Highly recommend this dealership. This is the 4th Audi we purchased from Rusnak. Our sales rep Melissa was knowledgeable and very helpful. Highly recommend this dealership. This is the 4th Audi we purchased from Rusnak. More

We had a great experience with Omar at Rusnak Audi. He was extremely helpful with trading in our vehicle and getting us into a new one. Even after the purchase and leaving the lot, Omar was available t He was extremely helpful with trading in our vehicle and getting us into a new one. Even after the purchase and leaving the lot, Omar was available to answer some questions, and provided us with additional assistance, which was greatly appreciated. More

Great experience! Omar J. was professional, courteous and patient and the deal didn’t feel stressful or high pressure at all. Would highly recommend this dealership! Omar J. was professional, courteous and patient and the deal didn’t feel stressful or high pressure at all. Would highly recommend this dealership! More

Super helpful staff! No extra xx fees and chargers on the paper. Mike and Miguel were especially helpful for a convenient and smooth experience with the purchase of the u No extra xx fees and chargers on the paper. Mike and Miguel were especially helpful for a convenient and smooth experience with the purchase of the used car I purchased. More

Jon was incredibly helpful and put us in the car we wanted. He wasn’t pushy and made sure that he worked with us and met us at a reasonable price point for a fantastic car. wanted. He wasn’t pushy and made sure that he worked with us and met us at a reasonable price point for a fantastic car. More