Rusnak/Westlake Audi

Don’t listen to sales person when buying from the used car part of this dealership. Do a pre purchase inspection. Car I purchased required over $8000 in repaires. I was told that a dealer of this reputat car part of this dealership. Do a pre purchase inspection. Car I purchased required over $8000 in repaires. I was told that a dealer of this reputation would only sell a car in good condition. Buyer beware from this dealership. More

Condescending, horrible communication, the staff doesn’t talk to each other and blames you. Called me to tell me they lowered the price of a car and to come in, then were shocked we were on our way. Really talk to each other and blames you. Called me to tell me they lowered the price of a car and to come in, then were shocked we were on our way. Really seems like they HATE selling cars. Rude and unprofessional, Nympha will cut you off and blame you and her staff for all of her mistakes. They keep texting me to leave a review so, that’s that. Geno and Cesar were polite enough but if you have to chance to go somewhere else do it. More

The team was great. Our sales rep Melissa was knowledgeable and very helpful. Highly recommend this dealership. This is the 4th Audi we purchased from Rusnak. Our sales rep Melissa was knowledgeable and very helpful. Highly recommend this dealership. This is the 4th Audi we purchased from Rusnak. More

We had a great experience with Omar at Rusnak Audi. He was extremely helpful with trading in our vehicle and getting us into a new one. Even after the purchase and leaving the lot, Omar was available t He was extremely helpful with trading in our vehicle and getting us into a new one. Even after the purchase and leaving the lot, Omar was available to answer some questions, and provided us with additional assistance, which was greatly appreciated. More

Great experience! Omar J. was professional, courteous and patient and the deal didn’t feel stressful or high pressure at all. Would highly recommend this dealership! Omar J. was professional, courteous and patient and the deal didn’t feel stressful or high pressure at all. Would highly recommend this dealership! More

Super helpful staff! No extra xx fees and chargers on the paper. Mike and Miguel were especially helpful for a convenient and smooth experience with the purchase of the u No extra xx fees and chargers on the paper. Mike and Miguel were especially helpful for a convenient and smooth experience with the purchase of the used car I purchased. More

Jon was incredibly helpful and put us in the car we wanted. He wasn’t pushy and made sure that he worked with us and met us at a reasonable price point for a fantastic car. wanted. He wasn’t pushy and made sure that he worked with us and met us at a reasonable price point for a fantastic car. More

This is the 3rd car we’ve bought from Rusnak and highly recommend them. From test drive to completion of the sale, the procesd was very smooth and friendly with none of the usual car sales games. recommend them. From test drive to completion of the sale, the procesd was very smooth and friendly with none of the usual car sales games. More

Great overall experience. They were professional and courteous, listened to my needs without being pushy . And much faster than expected! They were professional and courteous, listened to my needs without being pushy . And much faster than expected! More

Just received my new to me Q3. A fantastic experience buying a car sight unseen and having it delivered from CA to FL. The car was exactly as described and even better than expecte A fantastic experience buying a car sight unseen and having it delivered from CA to FL. The car was exactly as described and even better than expected for a pre-loved vehicle. Dealing with Mike, Omar and Amy was very easy and they were extremely diligent in their communication and commitment to make this a great experience. I cannot thank you all enough and look forward to working with this dealer and team again in the future. More