Rusnak/Westlake Audi

Wonderful experience. Very accommodating. I would recommend Audi Westlake to anyone. Geno and Deven were great. Very accommodating. I would recommend Audi Westlake to anyone. Geno and Deven were great. More

Good Inventory, Friendly staffs, courteous, good lounge, complimentary drink service, Clean Bathroom, Dood Merchandise Display, central dealer location complimentary drink service, Clean Bathroom, Dood Merchandise Display, central dealer location More

Extremely glad and satisfied I came to this Audi dealership! Everyone was very welcoming and friendly. Jon and Joe were excellent and their customer service was highly impeccable. Both were very pat dealership! Everyone was very welcoming and friendly. Jon and Joe were excellent and their customer service was highly impeccable. Both were very patient with me, explained everything in detail and answered all my questions. Definitely telling friends and family! More

Excellent Service. Will recommend to friends and family. Great service and local. Love my car! Will recommend to friends and family. Great service and local. Love my car! More

This was literally the most chill car leasing/purhcase experience i have ever had. Pricing was well in the "fair" bracket that I learned from doing my online research. I felt confident leaving the dealer experience i have ever had. Pricing was well in the "fair" bracket that I learned from doing my online research. I felt confident leaving the dealership in my shiny new S5 Sportback knowing that I didn't get soaked for the car I wanted. Melissa Chacon was up front and honest and not at all the usual pushy sales person. Super-helpful and patient. She even called me the next day to follow up. Any Isaac in finance was very patient and was willing to work with me as we finalized the details of the deal. This is my first Audi (coming from a long line of VW's). When it's time to replace my wife's car I will be returning here. 100% would recommend. More

Mike Jaber's knowledge and professionalism made my purchase an exceptional experience. Mike's ability to understand and meet my needs was amazing and surpassed Audi standards and customer service. purchase an exceptional experience. Mike's ability to understand and meet my needs was amazing and surpassed Audi standards and customer service. More

Excellent service as usual *****Jorge was great ! I will always service my car at Rusnak Audi Westlake I will always service my car at Rusnak Audi Westlake More

Don’t listen to sales person when buying from the used car part of this dealership. Do a pre purchase inspection. Car I purchased required over $8000 in repaires. I was told that a dealer of this reputat car part of this dealership. Do a pre purchase inspection. Car I purchased required over $8000 in repaires. I was told that a dealer of this reputation would only sell a car in good condition. Buyer beware from this dealership. More

Condescending, horrible communication, the staff doesn’t talk to each other and blames you. Called me to tell me they lowered the price of a car and to come in, then were shocked we were on our way. Really talk to each other and blames you. Called me to tell me they lowered the price of a car and to come in, then were shocked we were on our way. Really seems like they HATE selling cars. Rude and unprofessional, Nympha will cut you off and blame you and her staff for all of her mistakes. They keep texting me to leave a review so, that’s that. Geno and Cesar were polite enough but if you have to chance to go somewhere else do it. More

The team was great. Our sales rep Melissa was knowledgeable and very helpful. Highly recommend this dealership. This is the 4th Audi we purchased from Rusnak. Our sales rep Melissa was knowledgeable and very helpful. Highly recommend this dealership. This is the 4th Audi we purchased from Rusnak. More