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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
550 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 550 reviews

April 22, 2020

My experience with Rusnak Westlake was outstanding. Fay was terrific to work with, and put the whole deal together in just a couple of days... including financing. And she did it remotely, as I am from T More

by Skenderdon
Recommend Dealer
Yes
Employees Worked With
Fay Moghadamniafalakdeh
Apr 23, 2020 -

Rusnak/Westlake Audi responded

Thank you for the kind words! We'll be sure to pass them along to Fay. We appreciate your patronage and hope you're staying well in Tucson! We hope to hear from you again in the future.

April 20, 2020

Reed was who I worked with for service for my Audi Q7. Dropping car off was no issue. All was handled well. Great service! Thank you! More

by chris.garboski
Recommend Dealer
Yes
Employees Worked With
Reed
Apr 21, 2020 -

Rusnak/Westlake Audi responded

Thank you so much for your feedback, Chris. We are so glad to know that Reed has provided you with such a great level of care. Let us know if we can be of assistance with anything else. Our team is here to help!

April 20, 2020

Great place. I’ve been a customer for many years because of their great service both in sales and car maintenance. Always friendly, efficient, professional, and on time. More

by foxbat09
Recommend Dealer
Yes
Employees Worked With
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Teramatsu
Apr 20, 2020 -

Rusnak/Westlake Audi responded

Thank you so much for taking the time to give us your customer feedback. We really appreciate your business all these years and we look forward to providing you with our continued support in the future!

April 19, 2020

Best customer service always friendly and courteous. I refuse to go to another Audi dealership. Jesse was very kind, professional and easy to communicate with. Did an awesome job overall More

by Monkey16
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Rusnak/Westlake Audi responded

Hi there, thanks for the kind words with Jesse! We're glad to hear your experience was positive. We appreciate your business and hope to see you again.

April 18, 2020

Absolutely some of the best service over ever had from sales all the way to service. It’s a first rate place. I’ve sent a number of friends. More

by Wooglint
Recommend Dealer
Yes
Employees Worked With
Carl Seehoffer, Kareem Alayoubi
Apr 19, 2020 -

Rusnak/Westlake Audi responded

Thanks for taking the time to share your outstanding experience with Kareem and Carl! We're happy you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

Apr 19, 2020 -

Rusnak/Westlake Audi responded

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April 18, 2020

Remembered me. Was efficient and courteous. Good communication throughout the day. Followed up. Careful pleasant driver to my job. Perfect transaction and I look forward to another seamless visit. T More

by Angela
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Seehoffer
Apr 19, 2020 -

Rusnak/Westlake Audi responded

Angela, Thank you for taking the time to write a positive review! We are happy to hear that Jesse, Carl, and Adam were able to assist you in another seamless service visit and were able to make the overall experience perfect. Please don't hesitate to reach out in the future if you need any further auto-related assistance.

April 17, 2020

Consistently excellent service from the Service Department. Have worked with Audi dealerships across the US and they are amongst the best. Timely, courteous and superb communications on my cars s More

by dmkendall329
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2020 -

Rusnak/Westlake Audi responded

Thank you for the great review and we look forward to working with you again.

April 16, 2020

I loved this dealership ! They are efficient and I love the friendly and knowledgeable staff. Most importantly they fixed the problems I was having and I felt they really went above and beyond to make my s More

by sandysetup
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Seehoffer
Apr 17, 2020 -

Rusnak/Westlake Audi responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 15, 2020

Good service Able to setup appointment right away for my 2016 A3 55k service. Reed and Jesus (Service Dept.) provided very good service, answered my questions, an More

by cyberatch201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed, Jesus
Apr 16, 2020 -

Rusnak/Westlake Audi responded

Thank you for the great review. We will be sure to thank Reed and Jesus for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 10, 2020

I love coming here, and don’t mind the longer drive to get the friendly, efficient and professional experience every single time that this dealership has provided me with for almost 4 years now. Simply th More

by Karin
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Seehoffer
Apr 11, 2020 -

Rusnak/Westlake Audi responded

Thank you for the amazing review, Karin! We are happy to know that you have been enjoying our services throughout these years. Let us know if there is anything else we can help you with. We look forward to your next visit!

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