Rusnak/Westlake Audi

I bought a gently used e tron from MIke Jaber At Rusnak Westlake. He is a kind, knowledgeable salesman who went out of his way to respect my medical issues during the pandemic. He even delivered the car Westlake. He is a kind, knowledgeable salesman who went out of his way to respect my medical issues during the pandemic. He even delivered the car himself to my home 35 away. More

Very non personable sales person My wife and I, visited your dealership last Saturday to look at a 2020 SQ5. My 2017 A6 lease is coming to an end so that's why I'm interested in look My wife and I, visited your dealership last Saturday to look at a 2020 SQ5. My 2017 A6 lease is coming to an end so that's why I'm interested in looking at a new vehicle. I spoke with her a few times over the phone before coming down to look at the vehicle. I will admit that we came in towards the end of the day however, her interactions with us left a lot to be desired. She also gave me inaccurate information telling me that Audi, will pay for the remaining payments that we have left which is 8 more payments on our lease. I later found out that Audi, will only pay for the last 3 payments on our lease. I wonder if I would have bought the vehicle Audi, would have later sent me a bill for the other remaining payments? More

All was good and professional. No issues at all. Would recommend this service center to others. Wait time was appropriate. Thanks for the service. Take care. recommend this service center to others. Wait time was appropriate. Thanks for the service. Take care. More

As usual excellent service from Adam. Great communication and professionalism. We have two Audi cars that get serviced here. Appreciate the customer service from all. and professionalism. We have two Audi cars that get serviced here. Appreciate the customer service from all. More

My experience with Rusnak Westlake was outstanding. Fay was terrific to work with, and put the whole deal together in just a couple of days... including financing. And she did it remotely, as I am from T was terrific to work with, and put the whole deal together in just a couple of days... including financing. And she did it remotely, as I am from Tucson. I recommend them! More

Reed was who I worked with for service for my Audi Q7. Dropping car off was no issue. All was handled well. Great service! Thank you! Dropping car off was no issue. All was handled well. Great service! Thank you! More

Best customer service always friendly and courteous. I refuse to go to another Audi dealership. Jesse was very kind, professional and easy to communicate with. Did an awesome job overall refuse to go to another Audi dealership. Jesse was very kind, professional and easy to communicate with. Did an awesome job overall More

Great place. I’ve been a customer for many years because of their great service both in sales and car maintenance. Always friendly, efficient, professional, and on time. of their great service both in sales and car maintenance. Always friendly, efficient, professional, and on time. More

Absolutely some of the best service over ever had from sales all the way to service. It’s a first rate place. I’ve sent a number of friends. sales all the way to service. It’s a first rate place. I’ve sent a number of friends. More

Remembered me. Was efficient and courteous. Good communication throughout the day. Followed up. Careful pleasant driver to my job. Perfect transaction and I look forward to another seamless visit. T communication throughout the day. Followed up. Careful pleasant driver to my job. Perfect transaction and I look forward to another seamless visit. Thanks! More