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Rusnak/Westlake Audi
Thousand Oaks, CA
558 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 558 reviews
August 29, 2025
A very courteous and knowledgeable staff. They made us feel like family. There was absolutely no pressure to purchase. They made us feel like family. There was absolutely no pressure to purchase. More
by granma.calabasas
Employees Worked With
Other Employees :
Melissa Chacon
August 12, 2025
This was the best car buying experience I’ve ever had. I’ve purchased many cars in my life, and this was the first time I felt respected as a consumer. The sales man, Devon, was honest and transparent. I I’ve purchased many cars in my life, and this was the first time I felt respected as a consumer. The sales man, Devon, was honest and transparent. I didn’t not get sold hidden fees or unnecessary items. Everyone from the sales manager to the finance manager was kind, respectful, and honest. Communication was as clear and fair. My only suggestion to the dealership is to provide snacks since you can be there for a few hours over the whole process. I will definitely be back for my next car. More
by Stephanie
August 12, 2025
Sales lead was very helpful. Only challenge was they were short staffed so purchase too longer than expected. Only challenge was they were short staffed so purchase too longer than expected. More
by BL
August 07, 2025
Best dealer in the Ventura and Los Angeles area. No pressure at all from the sales to the finance department No pressure at all from the sales to the finance department More
by JC
July 28, 2025
Julian my sales rep was great and so patient and helpful. Nia in finance was great too. I would highly recommend this dealership!!! Nia in finance was great too. I would highly recommend this dealership!!! More
by forsalebycarolyn
July 14, 2025
I’ve been with Audi for 10 years plus! This dealership is different than all other Audi dealerships they are truly amazing and not pushy This dealership is different than all other Audi dealerships they are truly amazing and not pushy More
by Betonsimmy
Employees Worked With
June 15, 2025
Everyone is polite, knowledgeable and relaxed. The atmosphere is without the pressure I’ve experienced at other dealers. The atmosphere is without the pressure I’ve experienced at other dealers. More
by good45x
June 03, 2025
Overall, we had a good experience with the salesperson who helped us. Our only complaint was that he was over-committed to making what he called his "sales pitch." He knew the car we considered trading in who helped us. Our only complaint was that he was over-committed to making what he called his "sales pitch." He knew the car we considered trading in was a 2018 Audi All Road, but he ignored the fact that it had most of the features of the new model we were considering. On the positive side, Devon was very personable and sincere. More
by jerryh6
