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Rusnak/Westlake Audi
Thousand Oaks, CA
541 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 541 reviews
April 12, 2025
The dealership is clean, nice staff and very professional.They don't sell anything that you don't need for your car. professional.They don't sell anything that you don't need for your car. More
by Len
March 31, 2025
The service was excellent, and very low pressure. Melissa was awesome, and a pleasure to work with, and she took very good. are of us. Melissa was awesome, and a pleasure to work with, and she took very good. are of us. More
by beverly.henderson33
February 19, 2025
Great service and I am absolutely thrilled with the condition of the previously owned car I purchased. Highly recommend dealership. Thanks Melissa, Nia and Harrison for making this a great experience! condition of the previously owned car I purchased. Highly recommend dealership. Thanks Melissa, Nia and Harrison for making this a great experience! More
by helenpolitis
Employees Worked With
Other Employees :
Melissa Chacon
February 16, 2025
The dealership staff was knowledgeable and very fair on pricing our new car. No surprises, no gimmicks, just straightforward information while paying attention to detail. pricing our new car. No surprises, no gimmicks, just straightforward information while paying attention to detail. More
by Tim.sterling
February 05, 2025
Ceramic coating on new vehicle was efficient and effective. Car rental or loaner went well too effective. Car rental or loaner went well too More
by rnk.imgd
Employees Worked With
February 04, 2025
Service and sales and leasing staff are all first rate. They all communicate well and explain what is going on. My only complaint is the sometimes cramped space. No room to wait and do work. Not nearly They all communicate well and explain what is going on. My only complaint is the sometimes cramped space. No room to wait and do work. Not nearly as nice as the Oxnard and Valencia showrooms and facilities More
by rnk.imgd
January 28, 2025
Absolutely amazing customer service went in there didn’t think it was even possible to ever drive an Audi but a salesman named Devon was absolutely amazing. Found me the best deal he could everybody there a think it was even possible to ever drive an Audi but a salesman named Devon was absolutely amazing. Found me the best deal he could everybody there at that dealership did everything they could to make it feel like home absolutely amazing. More
by coreyhurst87
January 27, 2025
Jon is a relentless salesman and much appreciated This is my 3rd Audi and I’m impressed by the Teams professionalism. It’s as though everyone has each other’s back My paint ceramic coat was a smooth exp is my 3rd Audi and I’m impressed by the Teams professionalism. It’s as though everyone has each other’s back My paint ceramic coat was a smooth experience and my charging cords were there as promised Brian Marino More
by brianmarino73@gmail.com
