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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
524 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 524 reviews

October 30, 2024

Devon was great to deal with and provided us a pleasant and straightforward process to purchase our car. More

by christopherschilling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Condran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Menditto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Marcos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Rusnak/Westlake Audi responded

Hello, we're happy you found our staff to be supportive during your experience here at Rusnak/Westlake Audi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

October 15, 2024

I can only praise the people at rusnak Westlake Audi. Julian, my sales rep, was the opposite of your stereotypical auto sales person. He was patient, informative and professional. He even came to my hous More

by randeemartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Nuzback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Avnieli
Oct 17, 2024 -

Rusnak/Westlake Audi responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak/Westlake Audi! We are always more than happy to assist you if anything else comes up. Take care! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

October 12, 2024

They were very courteous and helpful every step of the way when I was buying a new car from them More

by jinked1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Condran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Rusnak/Westlake Audi responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

September 17, 2024

Wonderful experience. Very accommodating. I would recommend Audi Westlake to anyone. Geno and Deven were great. More

by Aturabaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Menditto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Rusnak/Westlake Audi responded

Hi, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

September 07, 2024

Good Inventory, Friendly staffs, courteous, good lounge, complimentary drink service, Clean Bathroom, Dood Merchandise Display, central dealer location More

by wat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Rusnak/Westlake Audi responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

August 26, 2024

Extremely glad and satisfied I came to this Audi dealership! Everyone was very welcoming and friendly. Jon and Joe were excellent and their customer service was highly impeccable. Both were very pat More

by Marissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Condran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "Joe" Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Rusnak/Westlake Audi responded

Hello Marissa, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

August 21, 2024

Excellent Service. Will recommend to friends and family. Great service and local. Love my car! More

by manjitmanak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Rusnak/Westlake Audi responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusnak/Westlake Audi! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

August 17, 2024

This was literally the most chill car leasing/purhcase experience i have ever had. Pricing was well in the "fair" bracket that I learned from doing my online research. I felt confident leaving the dealer More

by shiftycanuck1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Rusnak/Westlake Audi responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

August 16, 2024

Mike Jaber's knowledge and professionalism made my purchase an exceptional experience. Mike's ability to understand and meet my needs was amazing and surpassed Audi standards and customer service. More

by Julie
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Mike Jaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Rusnak/Westlake Audi responded

Hi Julie, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

August 06, 2024

Excellent service as usual *****Jorge was great ! I will always service my car at Rusnak Audi Westlake More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jaber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Canul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Rusnak/Westlake Audi responded

Hello Mike, we're happy you found our staff to be so supportive during your experience here at Rusnak/Westlake Audi. Please let us know if there is anything else we can do for you; we are more than happy to help! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

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