Rusnak Volvo Cars
Pasadena, CA
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1,405 Reviews of Rusnak Volvo Cars
Our experience with Michael as well as 2 separate shuttle drivers and a cashier were excellent. Michale was courteous, informative and went out of his way to give us the information needed to make an educate drivers and a cashier were excellent. Michale was courteous, informative and went out of his way to give us the information needed to make an educated decisions on current and future services. He also went out of his way to make sure that we were able to get our beloved Volvo services without having to deal with Uber or being without the car for too long. More
Horrible, un-relyabled keeps customers information from his other employer with out their permission . Not knowledgeable of product and makes deals that dont go through. his other employer with out their permission . Not knowledgeable of product and makes deals that dont go through. More
My first visit truly exceeded my expectations. Michael was very professional & his estimated cost & completion time were spot on. One happy experience overall & pleased to do business with your dealership was very professional & his estimated cost & completion time were spot on. One happy experience overall & pleased to do business with your dealership. More
The service I received from my service advisor was outstanding. He took my call, was able to give me a diagnostic as to what he thought was the problem, and made time to see my car right away. I cou outstanding. He took my call, was able to give me a diagnostic as to what he thought was the problem, and made time to see my car right away. I could not have asked for faster service than that. He called me every other day to update me on the status of my car as it was being repaired. The car was delivered as promised and washed. More
I have been coming here for a couple years now and the staff and my service advisor, Anthony, are incredible. They always are friendly and do an incredible job with my car. Never once I have I ever had a staff and my service advisor, Anthony, are incredible. They always are friendly and do an incredible job with my car. Never once I have I ever had a complaint. Can't imagine taking my car anywere else. More
Rusnak Volvo continues to be an outstanding organization committed to creating a wonderful customer experience. I ALWAYS feel welcomed and genuinely appreciated. The cars are fantastic too. 😉 Michael in t committed to creating a wonderful customer experience. I ALWAYS feel welcomed and genuinely appreciated. The cars are fantastic too. 😉 Michael in the service department exudes this customer service with passion. I first met him as a customer service laison when I bought my car. He always has a smile, is VERY knowledgable, and is very solution driven. He loves Rusnak almost as much as he loves his customer. That's why I ordered my second Volvo which is due in soon! Top notch group! More
Excellent service! Very professional and efficient. Had me in and out in no time. I will use this service center going forward, even though it’s not were I purchased my vehicle from. me in and out in no time. I will use this service center going forward, even though it’s not were I purchased my vehicle from. More
Excellent Service Center I got stranded in Pasadena with my 2016 S60. I knew the Rusnak location and got there for help. It was a Saturday and Tony really pushed it through I got stranded in Pasadena with my 2016 S60. I knew the Rusnak location and got there for help. It was a Saturday and Tony really pushed it through to resolve the problem. I was working near the location and I could complete my duties and return to get my car to get back to the Westside. All good! More
Lease of a Volvo XC90 This is the second Volvo we are leasing from Rusnak although we live 35 miles away, and Loura Saleh was exceptional in her handling of the deal. This is the second Volvo we are leasing from Rusnak although we live 35 miles away, and Loura Saleh was exceptional in her handling of the deal. More




