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Rusnak Volvo Cars

Pasadena, CA

4.9
1,315 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,315 reviews

May 27, 2019

check engine light Mark took really good care of me. He secured a rental for me which made a huge difference in making things convenient so I could get to work, pick up More

by LIZB
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
May 29, 2019 -

Rusnak Volvo Cars responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Please don't hesitate to reach out to us if there's anything more we can do!

May 27, 2019

Lease XC60 T6 Efficient , courteous, professional and dedicated employees in the dealership. Non pushy sale. Better purchase or lease experience than previous vis More

by EDMUNDTYAU
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Rusnak Volvo Cars responded

Hi, thank you so much for your high rating. We hope you have a great day!

May 24, 2019

20000 mile service- as always a great experience at Rusnak Fast, friendly, honest service. Sue is such a pleasure to work with. Only down side was that the wait for a ride home was quite lengthy, but Mark, th More

by LBORDEN459
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue - always a pleasure to work with and so warm,friendly, accommodating and helpful, Mark Gilliand
May 29, 2019 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope you have a great day!

May 24, 2019

Awesome experience Service department did a great job. It was nice of them To wash my car. I was notified within time of things they couldn’t do cuz of time and was ask More

by ATAPIA110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
May 24, 2019 -

Rusnak Volvo Cars responded

Hello, we are glad we could help! Until the next time we meet, take care!

May 24, 2019

Schiller purchase of XC60 We worked with patrick and he was fantastic. He was able to work with us one the price we wanted and got us into the car we love. More

by jesseschiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Rusnak Volvo Cars responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you're ever in need of more help, please let us know!

May 23, 2019

Professional,friendly, successful Sales associate, Jamie Correa Sales manager, Ephrem Yohannes Finance Manager Brandi López The best team , made our purchase go smoothly with thei More

by SASHSAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Correa, Brandi López , Ephrem Yohannes
May 24, 2019 -

Rusnak Volvo Cars responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 21, 2019

Awesome customer service! Always great to deal with and excellent service and the people on the floor are very nice. I would recommend this dealership to anyone who is looking More

by IMAWCC78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 21, 2019 -

Rusnak Volvo Cars responded

Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 20, 2019

Sevice in XC60 I have been going to this location for years and have found the service technicians to be helpful and curious. The listen to the problems and keep in More

by plekg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 21, 2019 -

Rusnak Volvo Cars responded

Hi, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it.

May 17, 2019

Quick service We were in and out in an hour and there was a great playrooms for kids. There was also coffee and snacks. Overall it was a pleasant experience. More

by NSTUERMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
May 21, 2019 -

Rusnak Volvo Cars responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2019

Everything about this service at Rusnack/Volvo is great. I called for a service appointment and got it easily, they are very flexible. I brought my car in and was in a real rush as I was late. Mark went out More

by VITULLOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime and Rafik are excellent. , Ephrem Yohannes, Anthony Marino, Mario Eshak, Mark Gilliand
May 15, 2019 -

Rusnak Volvo Cars responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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