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Rusnak Volvo Cars

Pasadena, CA

4.9
1,315 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,315 reviews

June 13, 2019

Excellent Service From initial contact the response and service provided was exceptional..Anthony provided very clear description of what was requied to and why it was More

by LDUNNE60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jun 17, 2019 -

Rusnak Volvo Cars responded

Hi, thank you so much for your high rating. We hope you have a great day!

June 12, 2019

Excellent and Professional Anthony set clear expectations about when my car would be ready and then delivered early. He has good follow through skills and is very attentive. More

by SAM@SAMCURPHEYLAW.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jun 13, 2019 -

Rusnak Volvo Cars responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 11, 2019

Very professional service from beginning to end! Very professional & courteous service manager (Anthony). Listened & took note. Completed the work and any additional software updates needed in a time More

by AGAHIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 13, 2019 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!

June 10, 2019

Anthony Marino is the best. I drive 41 miles each way from Woodland Hills to have Rusnak service our Volvo. Originally purchased from Calabasas before they shut down 10+ years a More

by PhilB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jun 10, 2019 -

Rusnak Volvo Cars responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!

June 06, 2019

Annual service check and tire pressure/calibration check Thanks for doing such a great job and thank you to the excellent service staff. I appreciate that it's easy to make and appointment and drop off an More

by BOLGERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Jun 10, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!

June 06, 2019

Service Performance My service adviser, Na'eem, is what a service adviser should be. Listens to why I brought the car in for service along with some clarification with so More

by SJNJCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
Jun 10, 2019 -

Rusnak Volvo Cars responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

June 04, 2019

Awesome experience Jimmy and Brandi were a pleasure to deal with and I highly recommend them to anybody. First class and very helpful. Thanks so much for creating a seam More

by MarkS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi in Finance
Jun 05, 2019 -

Rusnak Volvo Cars responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for the great review!

June 04, 2019

Beyond excellent We had the pleasure of working with Mario (Sales) and Brandi (Finance) to purchase our new XC60 T8 and were very pleased with their extreme level of k More

by r3za
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meena Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi - Excellent, Mario Eshak
Jun 05, 2019 -

Rusnak Volvo Cars responded

Hi, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

June 04, 2019

Fast and Helpful Fastest and best car buying experience of my life! Thank you for getting this deal done and not wasting my time! I felt truly cared for and the extr More

by DrewG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sally
Jun 05, 2019 -

Rusnak Volvo Cars responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We sincerely value your business and look forward to your next visit!

May 31, 2019

system upgrade and car detail I didn't have time to get my car detailed and system upgraded when it was leased, so I brought it in at a later date. On Wednesday I brought the car i More

by PIAARROBIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't want to name anyone.
Jun 03, 2019 -

Rusnak Volvo Cars responded

Hello, thank you for taking the time to share your feedback with us. We are disappointed to hear you are unhappy with your experience. You can reach me directly at (626) 714-3160 so we can discuss the details. - Sally S., General Manager

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