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Rusnak Volvo Cars

Pasadena, CA

4.9
1,330 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,330 reviews

October 21, 2019

Needs more courtesy cars good service No problems dealership could have more courtesy cars or customer shuttles. All questions answered clearly. I would return. Overall good exp. even th More

by Fjord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Oct 28, 2019 -

Rusnak Volvo Cars responded

Hi, thanks for your praise and kind comments about our team. Thank you again for the great review!

October 20, 2019

responsive and fair. the on line experience was excellent. Nominal involvement on my part, with excellent results. We are very happy with the new car! many many thanks More

by rwa
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Rusnak Volvo Cars responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you, and have a fantastic day!

October 19, 2019

First service experience Michael is very knowledgeable, helpful and professional. I can’t say the same for the service advisor Anthony. Overall, the experience is good. I More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in service dept, Ephrem Yohannes, Anderson Lai, Anthony Marino
Oct 21, 2019 -

Rusnak Volvo Cars responded

Hi, thank you for the star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Until the next time we meet, take care!

October 19, 2019

perfect sales experience we came to the dealership with the mindset to buy a car. We had a price in mind they met that price. We bought the car and drove off. quick, timely an More

by paulbirchall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Castaneda
Oct 21, 2019 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!

October 17, 2019

great except car wash Once again the car washing service was bad. There was still dirt on the car,windows were streaked with fingerprints, vacuuming was careless.With all t More

by CIN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Oct 21, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with a positive experience. We look forward to your next visit! Take care!

October 16, 2019

Always a pleasure Service is always as helpful as possible. Mark was very nice when he gave me a shuttle ride to my work. Naeem took good care of me and didn't make m More

by VITULLOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 09, 2019

Love Naim Naim was kind, patient and helpful. He understood the many problems I’ve had with this car since I bought it and acted swiftly to get the car in, made More

by ARDNIK2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino, Mark Gilliand, Christie Rutherford
Oct 11, 2019 -

Rusnak Volvo Cars responded

Hello, we're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!

October 08, 2019

Maintenance Excellent, Naeem is always friendly and thorough. The ride share person is always friendly. Lady that greets people when I pull in us friendly. Ladies More

by PDARLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Rusnak Volvo Cars responded

Hi there, your satisfaction is our top priority. Thank you again for the great review!

October 08, 2019

Excellent Service Anthony provided the best service possible. The rest of the staff was very friendly. The lady receiving the customers was the best. Consider all you More

by PAUL ASIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Oct 11, 2019 -

Rusnak Volvo Cars responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2019

Great services Great sales services! Very polite and patient! I am new to Volvo and Christine, our sales lady gave me a detailed tour of my new car - where things More

by gslee9586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Rusnak Volvo Cars responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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