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Rusnak Volvo Cars

Pasadena, CA

4.9
1,330 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,330 reviews

October 31, 2019

Felt like Royalty My service advisor, Na'eem makes me feel like royalty. He is incredibly professional yet warm & friendly! Everyone that I spoke with makes me feel li More

by GONBFIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Rusnak Volvo Cars responded

Hi there! We're so happy we were able to help you out! Thanks again for the recommendation, and have an amazing day!

October 30, 2019

Excellent service Fast and show care of what I would like to do to my car. The services are great. I’m very happy with the results when I drive my car home. More

by CHUMEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal
Nov 01, 2019 -

Rusnak Volvo Cars responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you're ever in need of more help, please let us know!

October 30, 2019

very good this is my first time coming to this place and everyone is nice and I got very good service, I defiantly would recommend my friends. More

by palamyfat@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michel Hernandez
Nov 01, 2019 -

Rusnak Volvo Cars responded

It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.

October 30, 2019

Leased a new Volvo I leased a new Volvo here. I researched my vehicle, and I felt that I got a good deal here. The salesman was friendly and knowledgeable. More

by trex.diaz99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafeek
Nov 01, 2019 -

Rusnak Volvo Cars responded

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

October 25, 2019

My great purchase experience! I visit the Rusnak Volvo dealership 3 time then made my purchase, Verletta Massey sales consultant provided my family the ultimate experience on ever More

by mikesplace26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Lopez , Verletta Massey
Oct 28, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

Feb 03, 2021 -

mikesplace26 responded

Made an appointment 2-days before the schedule date making the experience great. My drop off was easy add to that is Roman service consultant that’s exceptional. A professional, knowledgeable and personal gentleman. Sounds like he is an add to the Volvo group so great job to add him to your family and likely see him again on my next visit. Roman Garcia is not listed on this survey as an option. Thanks!

October 25, 2019

Friendly services Great service team....Friendly and professional! I'm not impressed with $45 your restoration fee. I have prepaid maintenance program. It is not a mat More

by Vincentlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George (2 of them), Anthony Marino
Oct 28, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 24, 2019

Fast, same day service I needed a new battery ASAP because my car would not start and I had to have AAA come for a jump start. AAA could not replace the battery because the More

by KMCVEIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Oct 28, 2019 -

Rusnak Volvo Cars responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2019

Verletta & Loura were great It was easy to communicate with Verletta prior to coming in and letting her know what I was interested in leasing. Once I got there, Loura was able t More

by erica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loura Saleh, Verletta Massey
Oct 28, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 23, 2019

Good experience Dropped off early, was helped quickly, notified of recall. Called me to let me know the car was ready and it was washed. Upon delivery paper mats an More

by FEEBEE225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Rusnak Volvo Cars responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 22, 2019

Very Satisfied! I bought my CPO Volvo at Rusnak Volvo and I am very satisfied how they take care of the factory scheduled maintenance and their honesty and attention More

by ReviewerOrangeCounty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Oct 28, 2019 -

Rusnak Volvo Cars responded

Hi, thank you for the high star rating! We can't wait to see you again, have a great day.

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