Rusnak Volvo Cars

Excellent Overall I have zero complaints. Na'eem is excellent with good communication. He was also quick and efficient with the check in process. Work w Overall I have zero complaints. Na'eem is excellent with good communication. He was also quick and efficient with the check in process. Work was done as listed. More

Tire Puncture Replacement Wife ran over some debris on on the freeway causing a puncture on the sidewall of our XC40. We took the vehicle to Rusnak and mentioned our Care by Vo Wife ran over some debris on on the freeway causing a puncture on the sidewall of our XC40. We took the vehicle to Rusnak and mentioned our Care by Volvo Program. The tire was completely replaced the same day free of charge, no questions asked. As a consumer, you always expect companies to hold their end of the bargain and Rusnak has come through on more than one occasion. I've had experiences with other dealers who have tried to squeeze some sort of payment even when fully under warranty. Rusnak checked their system, told us we were all good, and we were on our way. On another occasion, we had a faulty part on our lift gate that is prone to loosening up. Although they mentioned it would be a long shot to get it covered, they still came through with an all new part free of charge, meaning the Care by Volvo program that I am paying for every month covered it. All in all, a super fair dealer and a great service team practicing great customer service. More

Fast, efficient and friendly Very efficient and tells it as it is. No selling. Very friendly staff. Explained to me why my car did not need tire rotation and rechecked it next tim Very efficient and tells it as it is. No selling. Very friendly staff. Explained to me why my car did not need tire rotation and rechecked it next time. More

Great Service I was unhappy when the engine light went on my 2020 XC90. It only has 1650 miles on it so I was alarmed. I called Rusnak and set up an appointment. Th I was unhappy when the engine light went on my 2020 XC90. It only has 1650 miles on it so I was alarmed. I called Rusnak and set up an appointment. They reassured me it was safe to drive it to the dealership. Once I was there, I was taken to the car rental for a loaner. As promised, the car was ready and washed when I picked it up. More

Easy and convenient transaction Chris Harrison was easy to work with and the lease of our new XC90 couldn't be easier, even done thru phone and email. Would happily work with you guy Chris Harrison was easy to work with and the lease of our new XC90 couldn't be easier, even done thru phone and email. Would happily work with you guys again! More

Taken advantage of Came in at my scheduled time yet my service rep wasn't there so explained everything that needed to be done to another service rep. The received a ph Came in at my scheduled time yet my service rep wasn't there so explained everything that needed to be done to another service rep. The received a phone call from my originally scheduled service rep and had to explain it all again. After agreeing to spend over $700 on routine maintenance, was asked to spend another $85 to have the volvo emblem on the front of the car replaced, although it was clearly a defective part. Come on! Rusnak and Volvo should be better than that. Don't think I will be using the service department again. I don't like being taken advantage of. More

Fast, communicative and detailed. Tinely, communicative and Friendly. All of the staff are professional and positive. I’m very happy with my experiences so far. Yesterday was the first Tinely, communicative and Friendly. All of the staff are professional and positive. I’m very happy with my experiences so far. Yesterday was the first time for the service department and they were great and trustworthy. More

Consistently Great! I've been going to Rusnak for years and they are always helpful, explain everything, and deliver as promised. I trust them with my car and with my I've been going to Rusnak for years and they are always helpful, explain everything, and deliver as promised. I trust them with my car and with my money when repair decisions come up. More

Excellence in the 11th Hour On a Friday afternoon without much notice, the Rusnak service folks expedited a big repair just as our warranty was set to expire. Bravo everyone! On a Friday afternoon without much notice, the Rusnak service folks expedited a big repair just as our warranty was set to expire. Bravo everyone! More

Professsional Professional and efficient. Very good communication. Get things done as promised and providing assessment of only what they see requiring repairs Professional and efficient. Very good communication. Get things done as promised and providing assessment of only what they see requiring repairs and service. Friendly and courteous. More