Rusnak Volvo Cars

Srvice From the moment I contacted them until I drove out with my new V60 the customer service was first class. They worked with me to get the a fair price From the moment I contacted them until I drove out with my new V60 the customer service was first class. They worked with me to get the a fair price and the pickup and paperwork was done in a very fast and efficient wat. More

It was my first time buying a Volvo. Christine made my experience easy and fast. She is also extremely experienced in Volvo. Overall experience was fantastic! experience easy and fast. She is also extremely experienced in Volvo. Overall experience was fantastic! More

10k service Made appointment online and Waited for work to be done. Coffee and entertainment available. Courteous staff, asked if I was being helped or if I need Made appointment online and Waited for work to be done. Coffee and entertainment available. Courteous staff, asked if I was being helped or if I needed anything. More

Vehicle XChange program My first experience with Rusnak Volvo was in June of 2017. We just adopted our daughter and wanted a reliable car. We ended up leasing a 2017 XC60. My first experience with Rusnak Volvo was in June of 2017. We just adopted our daughter and wanted a reliable car. We ended up leasing a 2017 XC60. This car was great and so much fun to drive. Since then, we've adopted another baby. I was contacted about the Vehicle XChange Program about 9 months prior to my lease end. We happen to be in the market for a larger vehicle. I called and spoke with Rafik on a Friday, met with him Saturday morning, and we decided on a 2020 XC90 for our growing family. It's only been a few days, but we love the XC90 and it's perfect for our family! Rafik was very personable, had car options ready for us to look at, and was not pushy at all. We enjoyed our experience and have loved each of our Volvos. More

Worked not completed as noted on invoice. I do not have any issues with Mr. Marino who generated the invoice based on the two issues with my XC70. He was polite, helpful and efficient. The pro I do not have any issues with Mr. Marino who generated the invoice based on the two issues with my XC70. He was polite, helpful and efficient. The problem is with the technician who worked on my wagon. One issue could not be fixed because they did not have the part and had to be ordered. I understand that and I don't find an issue with it. Here is the problem, the second issue was indicated as resolved but once I got home and tried it (USB port issue), the port did not work! I spent four hours waiting for the car and basically wasted my time as none of the issues were solved. More

First Hybrid No specific comments , dealership is very convenient for my home, have been using it to service my S90 for last 2 years or so. Thanks No specific comments , dealership is very convenient for my home, have been using it to service my S90 for last 2 years or so. Thanks More

Wonderful and quick Always appreciate Nieman’s follow thru and the detail of the service tech. Really trust the advice that he gives. Sue is also so friendly and so helpf Always appreciate Nieman’s follow thru and the detail of the service tech. Really trust the advice that he gives. Sue is also so friendly and so helpful. More

Thank you! Everyone is always so incredibly helpful. I have never had such a pleasant experience with a car dealership. I'm grateful to have someone to call. Everyone is always so incredibly helpful. I have never had such a pleasant experience with a car dealership. I'm grateful to have someone to call. More

Purchase new car. The staff was extremely helpful and knowledgeable. The made the experience of purchasing a new car, that can be a stressful experience, comfortable a The staff was extremely helpful and knowledgeable. The made the experience of purchasing a new car, that can be a stressful experience, comfortable and easy. More

Routine maintenance Rusnak's service continues to be exemplary. The vehicle was returned ahead of schedule. All of my questions and concerns were addressed to my satisfac Rusnak's service continues to be exemplary. The vehicle was returned ahead of schedule. All of my questions and concerns were addressed to my satisfaction. Thank you. More