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Rusnak Volvo Cars

Pasadena, CA

4.9
1,329 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,329 reviews

December 31, 2019

Great experience at Rusnak Volvo This is the fourth Volvo I have purchased from Rusnak. Great dealership experience. All aspects of the car buying experience were top notch. Look f More

by wellsxfive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loura Saleh
Jan 20, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the great review! We hope to see you again! Congratulations on your new vehicle!

December 30, 2019

Wonderful Customer Service My service advisor, Michael, was absolutely fantastic. He goes out of his way to serve customers and to ensure a positive experience. He was fair, hon More

by DAVIDPAVILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael
Jan 20, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the great review! We can't wait to share your compliments with Michael and our team. Come and see us again!

December 29, 2019

First time visit Michael was really awesome and very accommodating. He attended to me right away. Explained every thing about the service that will be done to the car. More

by CEP_CONSULTING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Jan 20, 2020 -

Rusnak Volvo Cars responded

Hi there, we appreciate your kind words with Michael! We're here anytime you need help!

December 28, 2019

Great Customer Service Loura Saleh was our sales representative and she went out of her way, above and beyond, to make sure we got just the right XC 90 and that we got a ver More

by Daniel Timmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loura Saleh
Jan 20, 2020 -

Rusnak Volvo Cars responded

Hi Daniel, thank you so much for the great review! We're glad to know Loura has given you excellent service. We hope to see you in the future! Congratulations on your new XC 90!

December 27, 2019

Excellent Customer Service Christine and Loura made trading in my lease a pleasant experience. Bar by wrapped it all up quickly with a nice financing package. Working with these More

by MARYANNELOCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loura Saleh, Barby Mate
Jan 20, 2020 -

Rusnak Volvo Cars responded

Hi there, we appreciate the wonderful feedback! We'll be sure to give your compliments to Christine and Loura! We look forward to seeing you again soon!

December 22, 2019

Excellent Friendly atmosphere. Wouldn't take my car anywhere else. George was my tech, went above and beyond to repair my vehicle. He explained the repair proce More

by GEOL4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michel Hernandez
Dec 24, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 19, 2019

Great experience I was in need of a car and didn’t have too much time to spend in a dealership. Chris was great responding to emails and getting a deal done prior to w More

by martin.ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 19, 2019

Service visit Had appointment for service. Service completed in less time than originally promised! Everything completed and no issues discovered. Had me on my way More

by ART2RHONDA
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 24, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 18, 2019

Excellent Great service, friendly and knowledgeable. It is always a pleasure to work with your excellent service team. Anthony is attentive and great to work wi More

by MIKEBOSHARD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 24, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 16, 2019

Volvo Security in question My R-design Volvo was unlock by burglar despite being lock - presented the car to dealership service questioning why unlock car was able to unlock des More

by TPALMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez excellent- focused on customer , soft spoken, listen to customer and accommodating
Dec 16, 2019 -

Rusnak Volvo Cars responded

We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

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