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Rusnak Volvo Cars

Pasadena, CA

4.9
1,329 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,329 reviews

January 13, 2020

Great service as usual. Courtesy and punctuality.Stopped Great service as usual. Courtesy and punctuality. Stopped by the Sales dept, Meena and Loura were fantastic too. Very flexible with scheduling, very More

by Joe Lahoud
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meena Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loura and Geoffrey
Jan 14, 2020 -

Rusnak Volvo Cars responded

Joe, thank you for sharing your experience! It's always exciting to hear from our happy customers. We'll be sure to pass along your kind words to Meena and Loura. We appreciate your business!

January 10, 2020

Anthony is great to work with. He answers every question. Anthony called when he had answers to what was causing the problem in my car. Gave me the opportunity to ask more questions. Fixed a couple visual d More

by SALLIEBUCKLE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 14, 2020 -

Rusnak Volvo Cars responded

Sallie, we appreciate your review and your business! We're glad to hear that Anthony was so helpful. Please let us know if we can be of service in the future!

January 09, 2020

Verletta and Brandi were excellent Verletta did a wonderful job finding me the perfect vehicle. Brandi was also great, as she walked us through the financial side of things. I was ver More

by js5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi, Verletta Massey
Jan 14, 2020 -

Rusnak Volvo Cars responded

Thanks for sharing your review! We'll be sure to pass along your kind words to Verletta and Brandi. We appreciate your business, just let us know if we can be of service again!

January 08, 2020

Great experience from start to finish. All employees were attentive to my needs. Michael was my representative and he explained everything with my very patiently. I appreciate the service. More

by SVINCE2012
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Jan 14, 2020 -

Rusnak Volvo Cars responded

We appreciate your review and your business! We'll be sure to pass along your kind words to our team. Just let us know if there's anything else we can do for you!

January 08, 2020

Michael was great and the service was covered by warranty. I’m very happy with how fast it went too. Thank you for your help. More

by LAURAMICHELLEBLAIR
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 14, 2020 -

Rusnak Volvo Cars responded

Laura, thanks for the great review! We're proud of the great service that Michael provides to our customers. We appreciate your business and hope to see you again!

January 08, 2020

NEEDED a slow leak fixed on -my right front tire. Anthony Marino called and said I needed two new front tires. I have a tire warranty and they installed two new tires, checked all 4 and that was that. More

by VITULLOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Anthony Marino
Jan 14, 2020 -

Rusnak Volvo Cars responded

Thank you for sharing your review! We'll let Anthony know to keep up the excellent work. We appreciate your business and hope to see you again!

January 08, 2020

Satisfied What was most comfortable, was the professionalism and courtesy of Anthony. He explained everything so I could understand easily. That will make me More

by VVLUKENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 14, 2020 -

Rusnak Volvo Cars responded

We appreciate your feedback! We'll let Anthony know to keep up the excellent work. Thank you for your business; we look forward to seeing you next time!

January 08, 2020

Since I am not local, the entire transaction was done via phone. Patrick was helpful during the sales process and responded as quickly as he was able. Patrick was able to arrange delivery quickly as well More

by TRAVIS.CORING
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Rusnak Volvo Cars responded

Travis, Thank you for sharing your feedback. We're glad that Patrick was so helpful, but we're disappointed to hear that your vehicle's condition didn't meet your expectations. We would appreciate a chance to discuss this with you further so we can work on fixing anything that went wrong. Please contact me at your convenience. Thank you! Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

January 03, 2020

Worst experience ever The Ephram and the finance lady were the only bright spots. They could not locate the car or the key, I should have taken that as a sign. The 2018 veh More

by amsm70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Folsom
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes
Jan 18, 2020 -

Rusnak Volvo Cars responded

Hello, I regret to learn of any disappointment that did not meet your expectations and I'd like the opportunity to connect with you further about your experience. Please reach out to me when you have a moment to share further feedback about what happened. Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

January 02, 2020

Thanks Verletta great working with you on getting our new XC40. She helped with the buying process all remotely as we reserved the car a month in advance. Did most of the negotiations ahead of time and then More

by simonp
Recommend Dealer
Yes
Employees Worked With
Verletta Massey
Jan 14, 2020 -

Rusnak Volvo Cars responded

Thank you for your review, Simon! We'll let Verletta know to keep up the great work. Congratulations on your new Volvo XC40; please let us know if there's anything else we can do for you!

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