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Rusnak Volvo Cars

Pasadena, CA

4.9
1,330 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,330 reviews

January 21, 2020

Best Saleswoman in Pasadena I don't always write reviews, but I just had to share Verletta's name with anyone who is looking to buy a car from a dealership. She made the entire p More

by misah22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Verletta Massey
Jan 22, 2020 -

Rusnak Volvo Cars responded

We are sure Verletta will appreciate that you've taken the time to share your feedback and review. Congratulations on your Civic! We look forward to assisting you again in the future. Thank you for your business!

January 20, 2020

Review of S60 Na'eem was extremely helpful and easy to deal with. Only problem with the tune-up was they forgot to fill my window washign fluids, which I let them k More

by SARAHLORENZEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2020 -

Rusnak Volvo Cars responded

Hi there, thank you for the kind words with Na'eem! We're glad to hear your experience was positive. We hope to see you again soon!

January 20, 2020

Michael put me at ease I was recently in an accident and Michael had all the repair work checked out. He even looked into some quirky questions I had and double checked work More

by SAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hernande
Jan 20, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Michael. We appreciate the positive feedback, and We are looking forward to seeing you in the future!

January 20, 2020

Repairs and Service on my 2009 Volvo On this visit significant repairs were required on my car. I felt that Anthony explained everything clearly and that he was looking out for the safet More

by DWCROMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 20, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Diane! We're so glad to see that Anthony's outstanding service was professional and his communication clear. Please come back at any time!

January 20, 2020

Perfect experience! Everyone was very professional in every respect. Service was timely and greatly appreciated. It all starts at the top, which is no easy task. Bravo to one and all! More

by TOM
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Jan 20, 2020 -

Rusnak Volvo Cars responded

Tom, Thank you for taking the time to share your perfect experience with Na'eem and Anthony! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 16, 2020

We feel at home at Rusnak after purchasing another XC90 over 4 years ago and servicing an older XC90 before that. Jimmy is always so welcoming and helpful and I enjoy stopping in just to say hi to him! Tha More

by SHRZANE
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Rusnak Volvo Cars responded

Thank you for your loyal business. It is always a pleasure to assist you. Please let us know when we can be of further assistance.

January 15, 2020

Very smooth service with Anthony I am happy to have gone back to Rusnak for Volvo service, and Anthony dealt with all the extra requests professionally and in timely manner. I will de More

by Mete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 15, 2020 -

Rusnak Volvo Cars responded

Mete, Thank you for taking the time to write a review! We're thrilled to hear you were pleased with the high level of customer service with Anthony. We appreciate the positive feedback, and We are looking forward to seeing you in the future!

January 15, 2020

Na’eem was an absolute pleasure to work with. Was able to accommodate all my needs. Best service advisor ever. I wouldn’t go to anyone else. More

by ERICTSAI610
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Rusnak Volvo Cars responded

Eric, Thank you for taking the time to share your experience with Na'eem! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 15, 2020

Service breeze Process was smooth and easy. Anthony checked in my vehicle and communicated the repair status. Was a nice experience from check in to drive off. Th More

by rk64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 16, 2020 -

Rusnak Volvo Cars responded

You are very welcome! Thank you for the opportunity to resolve your issue. We are always here and eager to assist you.

January 14, 2020

awesome cutomer service I wanted to give Michael in your service department recognition. He went over and beyond to find my missing bracelet. I knew it was under the seat an More

by mbarrios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 14, 2020 -

Rusnak Volvo Cars responded

Thank you for sharing your review! We're glad that we could help you find your bracelet; we'll let Michael know to keep up the excellent work. We truly appreciate your business and hope to see you again!

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