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Rusnak Volvo Cars
Pasadena, CA
1,330 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,330 reviews
February 20, 2020
Rusnak Volvo continues to be an outstanding organization committed to creating a wonderful customer experience. I ALWAYS feel welcomed and genuinely appreciated. The cars are fantastic too. 😉 Michael in t committed to creating a wonderful customer experience. I ALWAYS feel welcomed and genuinely appreciated. The cars are fantastic too. 😉 Michael in the service department exudes this customer service with passion. I first met him as a customer service laison when I bought my car. He always has a smile, is VERY knowledgable, and is very solution driven. He loves Rusnak almost as much as he loves his customer. That's why I ordered my second Volvo which is due in soon! Top notch group! More
by JOHN_MALINOSKI
Verified Customer
February 17, 2020
Lease of a Volvo XC90 This is the second Volvo we are leasing from Rusnak although we live 35 miles away, and Loura Saleh was exceptional in her handling of the deal. This is the second Volvo we are leasing from Rusnak although we live 35 miles away, and Loura Saleh was exceptional in her handling of the deal. More
by OKHOJA
Employees Worked With
Loura Saleh
February 17, 2020
Excellent Service Center I got stranded in Pasadena with my 2016 S60. I knew the Rusnak location and got there for help. It was a Saturday and Tony really pushed it through I got stranded in Pasadena with my 2016 S60. I knew the Rusnak location and got there for help. It was a Saturday and Tony really pushed it through to resolve the problem. I was working near the location and I could complete my duties and return to get my car to get back to the Westside. All good! More
by ALPSMACCC
Employees Worked With
Anthony Marino, Mark Gilliand
February 17, 2020
Excellent service! Very professional and efficient. Had me in and out in no time. I will use this service center going forward, even though it’s not were I purchased my vehicle from. me in and out in no time. I will use this service center going forward, even though it’s not were I purchased my vehicle from. More
by D
Employees Worked With
Anthony Marino
February 13, 2020
Quick and Easy! Hassle Free! I had an idea of what vehicle I wanted, what sort of payments I could afford, and told Christine Lee about it. She said she'd get back to me. And sh I had an idea of what vehicle I wanted, what sort of payments I could afford, and told Christine Lee about it. She said she'd get back to me. And she did so promptly! More
by CLARKH0
Employees Worked With
February 13, 2020
Michael was amazing. I got an appointment within a day, they fixed the issue, and kept me informed throughout the time it was being fixed. Excellent customer service, thank you! they fixed the issue, and kept me informed throughout the time it was being fixed. Excellent customer service, thank you! More
by VCHOSP
Employees Worked With
Michael Hernandez
February 11, 2020
Great customer service. Very professional and timely. MICHAEL in the service department was very courteous and kept me informed. He even sent an Uber to pick me up. MICHAEL in the service department was very courteous and kept me informed. He even sent an Uber to pick me up. More
by meyami2001
Employees Worked With
MICHAEL
February 11, 2020
Again, Michael did a wonderful job. Even though I have to keep coming back he makes it better and enjoyable. Thanks so much for your hard work and service. keep coming back he makes it better and enjoyable. Thanks so much for your hard work and service. More
by LAURAMICHELLEBLAIR
Employees Worked With
Michael
