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Rusnak Volvo Cars
Pasadena, CA
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,332 reviews
April 03, 2020
Great Customer Service The customer service team at Rusnak Volvo is excellent. They are friendly, attentive, helpful and provide good service. They listen to all concerns The customer service team at Rusnak Volvo is excellent. They are friendly, attentive, helpful and provide good service. They listen to all concerns and are able to explain recommendations and charges. More
by CHAR_THERAPY
Verified CustomerEmployees Worked With
Anthony Marino
April 02, 2020
Anthony is great. But all of the folks at Rusnak are great. Never had a bad experience there. They are honest, professional, and kind. I always take my car to Rusnak. great. Never had a bad experience there. They are honest, professional, and kind. I always take my car to Rusnak. More
by RodAbid
Employees Worked With
Anthony Marino
April 02, 2020
They're pricey and their hours aren't ideal, but Anthony is always very pleasant, patient and helpful. They keep the car running like new. I can trust that repairs are done right. is always very pleasant, patient and helpful. They keep the car running like new. I can trust that repairs are done right. More
by JMN
April 01, 2020
My check engine light flashed on during the whole Clovis-19 crisis so I wasn’t sure if they were open. I was able to go in the same day I called. They fixed the problem and kept me updated. Very cou Clovis-19 crisis so I wasn’t sure if they were open. I was able to go in the same day I called. They fixed the problem and kept me updated. Very courteous. More
by Anne M.
Employees Worked With
Anthony Marino
April 01, 2020
Excellent service advisor Anthony did call me and explain to me what work is been done . Everything was perfect from A to z from drop-in and pick up to me what work is been done . Everything was perfect from A to z from drop-in and pick up More
by LAKERS27
Employees Worked With
Anthony Marino
April 01, 2020
I brought my Volvo XC 40 in for the 10,000 mile check-up, and everything went perfectly. I had a great service rep, and the cashier was very helpful. I waited for the car in the lounge, which was very nice, and everything went perfectly. I had a great service rep, and the cashier was very helpful. I waited for the car in the lounge, which was very nice, Couldn’t have been better. Very pleased. More
by number8
Employees Worked With
April 01, 2020
Everyone was very nice and warm. Thank you for everything you do!! I appreciate the great customer service and time. Very pleased with my car you do!! I appreciate the great customer service and time. Very pleased with my car More
by ALEXANDRA
March 31, 2020
Excellent customer service, especially in this difficult time. Health precautions were high and made me feel safe. Appreciated friendliness without over-the-top schmoozing that I have had to deal with at so time. Health precautions were high and made me feel safe. Appreciated friendliness without over-the-top schmoozing that I have had to deal with at so many other service depts at other dealerships. Thanks! More
by OWENFAYE
Employees Worked With
March 29, 2020
Anthony was great to work with he spent a lot of time trying to resolve my insurance and warranty coverage issues Thank you for your hard work Anthony trying to resolve my insurance and warranty coverage issues Thank you for your hard work Anthony More
by keith
Employees Worked With
Anthony Marino
March 27, 2020
Na’eem did a beautiful job walking me through my repair. Made me feel safe, secure, and taken care of, which is so important in these crazy times! Car is working perfectly. Made me feel safe, secure, and taken care of, which is so important in these crazy times! Car is working perfectly. More
by JIMGOLDBLUM
