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Rusnak Volvo Cars

Pasadena, CA

4.9
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,332 reviews

April 21, 2020

All the staff was very courteous and helpful during the purchasing process and answering all of the questions about operating all the new options the car has More

by PAULEDDY
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes
Apr 22, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We are happy to know that you enjoyed our courteous and knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 21, 2020

Service team took my car in promptly. I had to take my car in due to a recall notice. Only negative is that I had to call 2 hours later to find out status of my car. Otherwise, staff is friendly. More

by Mponce
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barby Mates
Apr 22, 2020 -

Rusnak Volvo Cars responded

Thank you for your overall positive feedback about your shopping experience. Please do not hesitate to reach out to us directly if there is anything we can do for you in the future. We are here to help!

April 19, 2020

Anthony made me feel that I was in good hands and kept me abreast from beginning to end. I would recommend Anthony all the time. More

by yvette.r.pompa
Recommend Dealer
Yes
Employees Worked With
Sue. , Anthony Marino
Apr 20, 2020 -

Rusnak Volvo Cars responded

Yvette, Thank you for taking the time to share your outstanding experience with Anthony and Sue! We appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

April 16, 2020

Excellent service My recent experience with Rusnak Volvo Cars was excellent. We have been servicing our cars at this dealership for years and the service advisors are o More

by TSMCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette, Anthony Marino
Apr 17, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We will be sure to thank Anthony and Jeannette for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 15, 2020

Anthony Marino was so compassionate in his approach to my se I purchased a certified used 2015 Volvo and I have had issues with the engine. Anthony Marino, one of the service associates, has been my go to perso More

by 3CORRALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 15, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We will be sure to thank Anthony for providing you with exceptional service. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 15, 2020

Great quick, and efficient service I brought in car for 10k service. Had to stay and wait due to driving restrictions. Anthony and staff completed the check up and service and even wash More

by JOJOMCLAUGHLIN
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 16, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the great review! We're glad to hear your experience with Anthony was positive. We hope to see you again!

April 08, 2020

Wonderful service! Super fast friendly and they also went out of their way with a specific problem I was having to make sure it was fully resolved. More

by andrealbutterworth
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Apr 09, 2020 -

Rusnak Volvo Cars responded

Hello, thank you for the kind words! We're glad to hear your experience was positive. We are here anytime you need help!

April 07, 2020

Oil Change & Tire Rotation Great customer service from drop off, to check-in to pick-up. Service was completed on time and communication was proactive. The service staff that More

by SIMON.ZIENKIEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Rusnak Volvo Cars responded

Thanks for taking a moment of your day to share your thoughts about your service experience, Simon. We definitely want to take care of our guests during this time. Let us know if we can be of assistance with anything else. We are here to help!

April 06, 2020

Anthony is my hero! Had an emergency visit. All handled, along with catching a potential problem. On my 7th Volvo and wouldn’t switch. Thanks! More

by LSR4488
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 07, 2020 -

Rusnak Volvo Cars responded

We're glad to know you were well taken care of by Anthony! Thanks for taking some time to share your feedback for us. If there is anything else we can assist you with, please do not hesitate to reach out and let us know. We are here to help!

April 06, 2020

Was able to get a much needed car at a very good price point during the pandemic. Dealer was patient and kind. I am very happy! More

by contactlevy
Recommend Dealer
Yes
Employees Worked With
Meena Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your thoughts about your shopping experience. We always love it when our customers are happy. If there is anything else we can do to assist you, please do not hesitate to reach out and let our team know. We hope you have a great day!

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