Rusnak Volvo Cars

Why are they still in business? First off, my salesperson... as nice as she was... was basically useless. I had more vehicle knowledge than she did. She added nothing to the experien First off, my salesperson... as nice as she was... was basically useless. I had more vehicle knowledge than she did. She added nothing to the experience, since I was handed off to a number of other people during the transaction. And the "certified" used vehicle itself was not fully inspected by the dealership. I found 2 major issues with the car, that should have been address in the certification process. My experience with the service department was perhaps the worse experience I've had with a company in decades. And I've dealt with banks, insurance companies, and AT&T! The one and only bright spot was the nice lady in the finance department. She was personable, knowledgeable, and on top of her game! It's 2020, why do we buy cars in such an antiquated, dated manner? Why can't we simply bypass the dealership, and buy a car completely online? This is my 4th Volvo, and my 2nd purchase from Rusnak. It will be the last time I'll ever buy a car from them again, EVER! More

Straight to the point, great, fast, and expected service Anthony was great easy to talk to. I bought the car in a little earlier than my scheduled appointment time. I did have to wait a little bit, but the g Anthony was great easy to talk to. I bought the car in a little earlier than my scheduled appointment time. I did have to wait a little bit, but the guys acknowledged me and communciated that when I should be helped next so that I wasn't left standing around wondering what was going on. They knew exactly why my car was in for service and went over what was going to be done to the car. I did get the phone call that my car was ready. Came by and picked it up just fine. These guys are prompt, courteous, helpful, and have great customer service! More

Great Team at Rusnak Volvo! We purchased our car at Rusnak Volvo in Pasadena and loved our sales team, so it's a delight to find that the service department is just as good. Anth We purchased our car at Rusnak Volvo in Pasadena and loved our sales team, so it's a delight to find that the service department is just as good. Anthony was wonderful and took care of the issue which was a minor recall repair. The car was returned promptly and had been washed so it was sparkling clean. We love our Volvo, and love this dealership and service center. More

I took it in for a minor repair which was done very well. They did wash the car but I specifically asked them to vacuum the interior which was not done. They did wash the car but I specifically asked them to vacuum the interior which was not done. More

Safety Recall Notice Perform R89978 Door Latches replacement times 4 (all doors). It was performed in a timely manor. Anthony hired an Uber driver to take us home while th Perform R89978 Door Latches replacement times 4 (all doors). It was performed in a timely manor. Anthony hired an Uber driver to take us home while the service was being done. THANK YOU! More

I made an appointment for recall work to be done on my 2019 Volvo. When I arrived, I was seen immediately—the car seat and steering wheel was covered in plastic and the service advisor had gloves and a ma 2019 Volvo. When I arrived, I was seen immediately—the car seat and steering wheel was covered in plastic and the service advisor had gloves and a mask on. All of this made me feel comfortable. Even though the dealership has a much smaller staff now, the recall work was done quickly and perfectly. My car was washed, vacuumed and I was done in less than an hour. Very happy with the service. More

Anthony marino I had a great experience with the service center , Anthony marino was very informative and helpful with my Volvo , I highly recommend this service cen I had a great experience with the service center , Anthony marino was very informative and helpful with my Volvo , I highly recommend this service center . More

Great Service This was my first time servicing my Volvo and Anthony Marino provided fast friendly service. I also noticed he provided excellent service to other peo This was my first time servicing my Volvo and Anthony Marino provided fast friendly service. I also noticed he provided excellent service to other people and took his time with everyone. More

Great service. They take pride in their work and make sure to stay in contact with updates on the progress. RUSNAK has been servicing my volvos since 1998. I highly recommend Rusnak sure to stay in contact with updates on the progress. RUSNAK has been servicing my volvos since 1998. I highly recommend Rusnak More

The sole reason I went with another Volvo is because of how easy Christine made the sales process for me and her excellent customer service. how easy Christine made the sales process for me and her excellent customer service. More