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Rusnak Volvo Cars
Pasadena, CA
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,332 reviews
May 06, 2020
Recall Although there was a lot of customers to be attended to. The Service Manager was very cordial and customer friendly. He apologized for the wait and th Although there was a lot of customers to be attended to. The Service Manager was very cordial and customer friendly. He apologized for the wait and thanked me for my patience. They were doing the best they could. More
by EILEEN.CARRILLO.LAU
Verified CustomerEmployees Worked With
Anthony Marino
May 06, 2020
Great services as usual. Jose, Service Manager and Anthony, Service Consultant are the main reasons to come back to the same dealer all the time. Anthony, Service Consultant are the main reasons to come back to the same dealer all the time. More
by Vincentlaw
May 06, 2020
Professional and friendly Both Anthony and Jose were friendly and professional. Anthony answered my questions regarding billing and the bill was exactly as he said it would be Both Anthony and Jose were friendly and professional. Anthony answered my questions regarding billing and the bill was exactly as he said it would be (needed for insurance refund). No surprises. Very good. More
by Edwin
May 06, 2020
I have dealt with the same dealership for my past 2 cars. I dealt with my sales manager, Patrick F. And my service manager Anthony M. They are truly great assets to Volvo Rusnak. I dealt with my sales manager, Patrick F. And my service manager Anthony M. They are truly great assets to Volvo Rusnak. More
by ESALAZAR3516
May 05, 2020
My service experience Anthony gave me every indication that he valued my business, providing professional and courteous service from beginning to end. I will be happy to b Anthony gave me every indication that he valued my business, providing professional and courteous service from beginning to end. I will be happy to bring my car there for future service needs. More
by DRIVE52
Employees Worked With
Anthony Marino
May 05, 2020
This location is convenient. However, both times I have had services done it takes over 5min for someone to even address me as I wait. Last time, 4 people passed by and didn’t offer any greeting or help un had services done it takes over 5min for someone to even address me as I wait. Last time, 4 people passed by and didn’t offer any greeting or help until finally a 5th person asked if I had been helped yet. This was similar to my first experience there. More
by MARIEL
May 01, 2020
Best service experience I’ve ever had at a dealership. Anthony was extremely helpful in getting my car serviced and my recall fixed within two hours. Too easy! Anthony was extremely helpful in getting my car serviced and my recall fixed within two hours. Too easy! More
by Lala
Employees Worked With
Anthony Marino
May 01, 2020
Smoothest lease end transition, handled with kindness and professionalism. Sally went above and beyond to assist us. Jimmy was extremely helpful as well. A pleasure. professionalism. Sally went above and beyond to assist us. Jimmy was extremely helpful as well. A pleasure. More
by CARLAMORAN
May 01, 2020
kind and speedy staff checked break measurement inspection and recorded remaining. everyone was cautions and courteous. and speedy and kind staff. thank you all and take ca checked break measurement inspection and recorded remaining. everyone was cautions and courteous. and speedy and kind staff. thank you all and take care during this pandemic! More
by Ji-eun01
Employees Worked With
May 01, 2020
A very attentive and speedy staff. All my concerns were noted and followed up with. I felt comfortable and safe during this pandemic as everyone was cautious and courteous. noted and followed up with. I felt comfortable and safe during this pandemic as everyone was cautious and courteous. More
by BrettF
Employees Worked With
