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Rusnak Volvo Cars

Pasadena, CA

4.9
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,332 reviews

May 15, 2020

I like the service here very much. They are very friendly and helpful. Most of time they are very efficiency.I will continute the service here! More

by CYNTHIASTREASURE
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Rusnak Volvo Cars responded

We truly appreciate your feedback in regards to the services provided. Thank you so much for sharing. If there is anything else we can do to be of assistance, please feel free to let us know. We are happy to help!

May 15, 2020

Organized & Efficient! My most recent experience with Rusnak Volvo was organized and very efficient. My needs regarding my vehicle were addressed and resolved. I requested a More

by LELAND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Rusnak Volvo Cars responded

We are delighted to find that our team members have provided you with a great level of care. Thank you so much for your feedback. If there is anything else we can be of assistance with, let us know!

May 15, 2020

Thank you I have been very pleased with my experience. Thanks for all of your help. I will be happy to refer you to anyone who asks. More

by PINCUSBRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
May 16, 2020 -

Rusnak Volvo Cars responded

Thank you so much for taking the time to share your thoughts about your experience. We are happy to have provided you with an outstanding level of care. If there is anything else we can assist with, please feel free to reach out and let our team know! We hope you have a wonderful day!

May 13, 2020

Outstanding service in difficult times! The staff was, as always, AMAZING!! Even with computer problems, the staff remained pleasant and attentive. Service was done well and car was immacu More

by BETH D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lopez, Jeanette Wallace, got to say hello to Adimika., Anthony Marino
May 14, 2020 -

Rusnak Volvo Cars responded

Hi Beth, we appreciate your amazing feedback! We're thrilled to hear you had a positive experience with our team. It was a pleasure working with you. We welcome you back anytime!

May 13, 2020

very professional They followed all of the best public health practices while completing my job. Everything was done well and completed within their estimated time win More

by ROBINNOBIRD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 14, 2020 -

Rusnak Volvo Cars responded

Robin, thank you for taking the time to share your excellent service experience with Anthony! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 13, 2020

Work completed on time. No problem! Our new XC60 was in for a recall notice. The service advisor was cordial and expeditious. He called us to let us know all the work was completed which More

by joe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 14, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Joe. We are happy to know that you were satisfied with your recall. We appreciate your feedback and look forward to working with you again.

May 12, 2020

2016 XC90 Regular Service Excellent service and easy to work with! Always took care of my family car so we can be out there feeling comfortable and arriving at our destination More

by IMAWCC78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 12, 2020 -

Rusnak Volvo Cars responded

Thanks for taking the time to share your easy and excellent service experience with Anthony! We're glad you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you again.

May 07, 2020

Great customer experience during challenging times Anthony adds a personal touch to the customer experience by remembering who I am making me feel special and cared for. He speaks with knowledge and e More

by HECTOR TOVAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 08, 2020 -

Rusnak Volvo Cars responded

Thank you for the excellent review, Hector! We will be sure to thank Anthony for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 07, 2020

Normally excellent.. All good EXCEPT drop off. Appointment set and came at appointed time. Only service person to assist. Anthony - he was very good and apologized for the More

by LEN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 08, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your feedback. We are happy to know that you were satisfied with our services. We will be sure to pass this review along to our team. Let us know if there is anything else we can help you with. We look forward to working with you again.

May 07, 2020

safety recall of Volvo XC40 by installing the software. I have confidence and trust in the service department in taking good care of my car. They make sure that my car is in good running condition and overa More

by HOWAR8082
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Lopez, Anthony Marino
May 08, 2020 -

Rusnak Volvo Cars responded

We appreciate the excellent review and we look forward to working with you again!

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