Rusnak Volvo Cars

Naeem was fantastic,as always. The team was accommodating and very helpful - even given the current situation. My mask was in my car’s console, and one of the staff provided one to keep me compliant. Great s and very helpful - even given the current situation. My mask was in my car’s console, and one of the staff provided one to keep me compliant. Great service we’ve come to expect. More

All went as planned. Expect this review needing 25 word minimum. C’mon - please take 5 star rating as enough information or ppl might not fill these out anymore. minimum. C’mon - please take 5 star rating as enough information or ppl might not fill these out anymore. More

Anthony is the Best!!! Our car is at 110,000 miles and is having problems. Anthony swiftly handles the issues and makes sure we are happy with the outcome. It's never easy t Our car is at 110,000 miles and is having problems. Anthony swiftly handles the issues and makes sure we are happy with the outcome. It's never easy to be without a car, but he is so accommodating and thoughtful. We wouldn't take our vehicle to be serviced by anyone else. Thank you to Anthony! More

Excellent Service Thank you for making my service experience so easy and efficient. Na'eem is a pleasure to work with. He answered all of my questions immediately. T Thank you for making my service experience so easy and efficient. Na'eem is a pleasure to work with. He answered all of my questions immediately. Thank you! More

BEST EMPLOYEE EVER Na'eem rocks! He's always so helpful and welcoming. I keep going back to Pasadena because of him. Keep up the good work Na'eem! Na'eem rocks! He's always so helpful and welcoming. I keep going back to Pasadena because of him. Keep up the good work Na'eem! More

I've never had a more terrible experience purchasing a car. The first time purchasing at Rusnak Volvo. This was an all cash purchase no financing. This is my 3rd Volvo purchase in the last 4 years. The car was The first time purchasing at Rusnak Volvo. This was an all cash purchase no financing. This is my 3rd Volvo purchase in the last 4 years. The car was ordered and deposit paid 4-5 day before the car was expected. I was notified on June 4th the car had arrived. As I was out of town, I asked to get the car on Tues. June 10th. I was told I couldn't get the car that day because it was Patrick's (Sales Persons) day off. I was surprised he wouldn't come in to complete the sale. It was scheduled for Wed June 10 at 10:15am. I arrive 10 min. early and Patrick had not arrived. he arrived a few minutes late and informed me the car wasn't ready and need to be cleaned & detailed. I was told none of the paperwork was done even though all information had been provided 10 days before. I was then informed the Finance Mgr needed to do the paperwork and he wasn't in but was on his way. I found out later he had not been told about the appointment. He did finally show up at 11:00am. It took and additional 2 hours to do the paperwork including doing the contract 3 times because of mistakes. I did finally get the car, departing Rusnak Volvo at 1:45pm taking 3 1/2 hours to complete. More

I appreciate Na'eem I am never disappointed with the attention to my car and to me that is the hallmark of Na'eem as a Service Provider. I also appreciate how the car wa I am never disappointed with the attention to my car and to me that is the hallmark of Na'eem as a Service Provider. I also appreciate how the car was returned to me--clean inside and out. I could tell the mechanic took care. More

Great Service Anthony was very nice and thorough. I appreciated my experience and would absolutely go back for additional services needed in the future. Thank you Anthony was very nice and thorough. I appreciated my experience and would absolutely go back for additional services needed in the future. Thank you again! More

Phenomenal service start to finish. What a team at Rusnak Volvo! They have made car buying and service a completely stress-free experience. I am so happy I leased my new vehicle from the company. Volvo! They have made car buying and service a completely stress-free experience. I am so happy I leased my new vehicle from the company. More

I’ve bought Audi’s, Range Rovers, et al. and this was the best new car buying experience to date. Efficient, professional and friendly team. best new car buying experience to date. Efficient, professional and friendly team. More