Rusnak Volvo Cars

Timely, cordial, efficient I needed an installation on my new car and I was seen on time in spite of the limitations of the coronovirus precautions. There was proper distancing. I needed an installation on my new car and I was seen on time in spite of the limitations of the coronovirus precautions. There was proper distancing. Everyone was cordial. The surroundings were very pleasant and I got a lot work done on my laptop. I couldn't ask for better service. More

Verletta Massey and the Rusnak Volvo team were extremely helpful, personable and professional during the acquisition of our new Volvo lease. Would recommend them to others. helpful, personable and professional during the acquisition of our new Volvo lease. Would recommend them to others. More

Antony is a dream to work to with. He makes you feel that like you are his only customer . Thank you Anthony. You are the best. like you are his only customer . Thank you Anthony. You are the best. More

I think I arrived for drop off when someone was out at lunch. There was certainly no hurry to get me checked in, and it didn't exactly seem like the folks helping me were used to doing this sort of thing. lunch. There was certainly no hurry to get me checked in, and it didn't exactly seem like the folks helping me were used to doing this sort of thing. And a line started building up behind me. I had scheduled and appointment, and everyone behind me seemed to have as well. So the very slow (30 minutes about) check in could have been avoided. I had asked someone for help and he said he'd be right out to help. He came out about 10 minutes later to talk to someone else and told me another 4 or 5 times to give him just a second. Then he disappeared back into his office and I was finally checked in by someone else. Then I was told the shuttle couldn't run. Which is reasonable with covid going on, but I was planning to use it to get home because it was mentioned on the website when I scheduled. Please update your website when you're not offering services. Getting my car at pickup also felt kind of slow (maybe 10 minutes?) Idk. Not really that bad. Whole experience was pretty meh. More

Great and professional service as usual. Anthony is great. Came in with tire issues. Had all four tires replaced as well as new rear brake pads and rotors. Outstanding! great. Came in with tire issues. Had all four tires replaced as well as new rear brake pads and rotors. Outstanding! More

Always very helpful and get fixes done quickly. I love going here. People are very polite, everything is clean. I can check out the new cars also. going here. People are very polite, everything is clean. I can check out the new cars also. More

Wonderful I love Rusnak Volvo. Everyone is so kind and thorough. Na'eem Adams helped me this time and he provided great service especially during a social dis I love Rusnak Volvo. Everyone is so kind and thorough. Na'eem Adams helped me this time and he provided great service especially during a social distancing time. More

It was great as usual! Totally appreciate the way you made customers feel comfortable during the intense season of covid-19. Thank you so much! made customers feel comfortable during the intense season of covid-19. Thank you so much! More

lemons to lemonade Our appointment didn't start out well, as the person we had scheduled with didn't honor our appointment. After driving over half an hour for the appo Our appointment didn't start out well, as the person we had scheduled with didn't honor our appointment. After driving over half an hour for the appointment, I was unhappy. However, we decided to stay and work with Jimmy. This turned out to be for the best. Jimmy was polite and not pushy. He let us lead the pace of the appointment. Meena, the sales manager, got us a better finance rate than our credit union, saving us money. That was great. Ronnie the finance guy was quick and efficient. We were out the door in no time flat. Both my husband and I commented on how quickly and easily things went. We probably would have been out even more quickly, if we didn't have to wait for the final paperwork. All in all Jimmy, Meena, and Ronnie turn a lemon situation into lemonade. Can't wait to pick up my car on Friday. More

Long wait Employee was Anthony, not the ones pictured. I waited over 20 minutes for him to talk to me at the start. I was ignored during that time. After Employee was Anthony, not the ones pictured. I waited over 20 minutes for him to talk to me at the start. I was ignored during that time. After signing the paper when the car was done, I was told it was ready. Waited another 20 minutes, as they were apparently washing it, but no one initially told me this. More