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Rusnak Volvo Cars
Pasadena, CA
1,331 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,331 reviews
July 01, 2020
Na’eem Adams was very professional and kept his distance. I appreciate everyone wearing a mask. I noticed the car seat was covered with plastic, I wish the steering wheel had also been covered but it wasn’t I appreciate everyone wearing a mask. I noticed the car seat was covered with plastic, I wish the steering wheel had also been covered but it wasn’t not. More
by KarlaGT
Verified CustomerEmployees Worked With
July 01, 2020
The service is what you would expect from a luxury auto dealership. Friendly, professional, and straight forward. The estimated time of completion was Appropriate to what was quoted. Thank you Tom dealership. Friendly, professional, and straight forward. The estimated time of completion was Appropriate to what was quoted. Thank you Tom More
by tommillersemail
July 01, 2020
As always, service was good, people there are helpful and communicative. Shout out to Anthony Marino, service advisor, who is the consummate customer service guy. Thx! communicative. Shout out to Anthony Marino, service advisor, who is the consummate customer service guy. Thx! More
by SMYTH
Employees Worked With
Anthony Marino
June 30, 2020
Great job, on time and took good care of me. I would want Anthony again as my coordinator. Social distancing and cleanliness was also great. want Anthony again as my coordinator. Social distancing and cleanliness was also great. More
by DANAGAFFNER
Employees Worked With
Anthony Marino
June 30, 2020
20m mile service Anthony was smart, knowledgeable and helpful as always. He was vigilant about safety precautions in the pandemic situation. It did take about 30 min l Anthony was smart, knowledgeable and helpful as always. He was vigilant about safety precautions in the pandemic situation. It did take about 30 min longer for my car to be serviced that anticipated. Outdoor seating would be very helpful during this time for the comfort of clients. I stood outside for the full time of my service. All that said, much thanks to the Rusnak employees for being there for clients! More
by LSCOTTBENSON
Employees Worked With
Anthony Marino
June 29, 2020
Great car purchase experience We had a great experience purchasing our Volvo XC60. Adimika is knowledgeable about the vehicles and their features. She answered all of our questions We had a great experience purchasing our Volvo XC60. Adimika is knowledgeable about the vehicles and their features. She answered all of our questions and she's friendly. It was a joy working with her and we love our new car! More
by casasanjuan5
Employees Worked With
June 26, 2020
Wonderful experience Sally has put together an amazing team! My wife and I are thrilled with our new Volvo! Rafik and Meena were both wonderful to work with. Sally has put together an amazing team! My wife and I are thrilled with our new Volvo! Rafik and Meena were both wonderful to work with. More
by kevin
June 26, 2020
Great professional service! Everything went very smoothly with my routine service. Na'eem was professional, friendly and communicated about the cost and when my car would be re Everything went very smoothly with my routine service. Na'eem was professional, friendly and communicated about the cost and when my car would be ready. I am was very pleased. More
by KP2
Employees Worked With
June 25, 2020
Service advisor Anthony Marino was excellent. He went above and beyond to make sure that my concerns were addressed and the repairs were quickly completed. above and beyond to make sure that my concerns were addressed and the repairs were quickly completed. More
by RAFFITOU
Employees Worked With
Anthony Marino
