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Rusnak Volvo Cars
Pasadena, CA
1,331 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,331 reviews
July 16, 2020
80,000 mile service Always great job also fair prices would recommend this place to anyone who wants to go to service the car the service advisor is always friendly Always great job also fair prices would recommend this place to anyone who wants to go to service the car the service advisor is always friendly More
by YANG_DAVID
Verified CustomerEmployees Worked With
Anthony Marino
July 15, 2020
Everything was delivered as promised. My son was unhappy when playroom was packed away but I wasn’t. I was glad they were thinking about pandemic precautions. when playroom was packed away but I wasn’t. I was glad they were thinking about pandemic precautions. More
by NSTUERMER
Employees Worked With
July 15, 2020
Friendly service team! Only team I take my 1999 Volvo! I have been going here for 21 years this is service that I trust! Thanks Rusnak Volvo Cars! have been going here for 21 years this is service that I trust! Thanks Rusnak Volvo Cars! More
by Rosemary To
July 10, 2020
They certainly meet expectations. Can’t say enuf good things about Rusnak Volvo. GM Sally Smeed runs a top operation. Na’eem Adams was pleasure to work with servicing our 2008 Volvo C70. They also gave things about Rusnak Volvo. GM Sally Smeed runs a top operation. Na’eem Adams was pleasure to work with servicing our 2008 Volvo C70. They also gave us a great deal on a diagnostic check-up. More
by SFBLAND
Employees Worked With
July 09, 2020
10,000 Mile/1st Year Service A routine action done very well. Anthony Marino was patient, thorough and courteous. Probably a more pressing concern is how they are handling service A routine action done very well. Anthony Marino was patient, thorough and courteous. Probably a more pressing concern is how they are handling service during Covid, and the dealership has gone to great lengths to make the experience as safe as possible at this juncture. Super appreciate everything y'all did. Thank you. More
by Sloane
Employees Worked With
Anthony Marino
July 09, 2020
I was charged $45 for “free” 10,000 mile service. They claim tire rotation isn’t included. I feel misled. Why would I buy again? claim tire rotation isn’t included. I feel misled. Why would I buy again? More
by DASHER823
Employees Worked With
July 08, 2020
Check engine light came on. When the check engine light came on in my 2009 Volvo V70 they came to my aid immediately. Anthony is always so kind and helpful. When the check engine light came on in my 2009 Volvo V70 they came to my aid immediately. Anthony is always so kind and helpful. More
by DWCROMER
Employees Worked With
Anthony Marino
July 06, 2020
Once again, Na’eem Adams provided excellent customer service. Na’eem is professional patient, always courteous and swift to respond with updates. I would also like to offer a my thanks and gratitude to service. Na’eem is professional patient, always courteous and swift to respond with updates. I would also like to offer a my thanks and gratitude to Sue Ellis, the porter who also has always welcomed customers with a smile, very happy, and a customer-focused, professional attitude. More
by HUGHADAIR
Employees Worked With
Other Employees :
Why is Sue Ellis no longer employed? I hope her health is ok. Of it was not for her health, I can honestly say, Sue was a gem and one of the very few reasons, I come to Rusnak for service.
July 06, 2020
First service experience during Covid 19, an Excellent One We're all adjusting and recognizing changes as we deal with life during COVID 19. Not only did Na'eem step in to get my paperwork started, Anthony mad We're all adjusting and recognizing changes as we deal with life during COVID 19. Not only did Na'eem step in to get my paperwork started, Anthony made the wait and lack of the usual perks, still pleasant More
by MikeeSr
July 05, 2020
Excellent service I was greeted in a prompt and friendly manner. Any requests were noted and accomplished. The work was finished promptly. I was notified during th I was greeted in a prompt and friendly manner. Any requests were noted and accomplished. The work was finished promptly. I was notified during the day about the progress of the work and telephoned when the car was ready. More
by BLG2030
Employees Worked With
