Rusnak Volvo Cars

The service was GREAT from start to finish! Anthony gave me an estimate of when the car would be ready and he was "spot on". I also received assistance from another staff member with syncing my phone to t me an estimate of when the car would be ready and he was "spot on". I also received assistance from another staff member with syncing my phone to the car . . . I had tried, but ran into issues. She was so sweet and patient and got everything working! More

Roman, my advisor, went the extra mile to make sure all the issues were addressed. He was able to replace a bumper cap and even get me an Uber ride. My first Volvo and first service call so really could’ve the issues were addressed. He was able to replace a bumper cap and even get me an Uber ride. My first Volvo and first service call so really could’ve gone the other way and left a lasting impression. Minor glitch however with my appointment. They confirmed over the phone but the greeter wasn’t able to find it in the system on my arrival for whatever reason. They still got me in thankfully. Glad my first service with Volvo turned out nearly perfect! More

Fast and great service. No complaints. Anthony took care of me and did a fantastic job. Would recommend to others for service when and if needed. of me and did a fantastic job. Would recommend to others for service when and if needed. More

Great costumers service and friendly staff. Best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best More

Overall service is good. However if the customer has a bumper to bumper service insurance, the advisor and manager should claim insurance first instead of asking customer to pay, especially it was asked b bumper to bumper service insurance, the advisor and manager should claim insurance first instead of asking customer to pay, especially it was asked by customer at the beginning. More

Na’eem was amazing and I love the texting service and the ability to receive communications through it as well as pay the invoice online. I found it so much frustrating that the finance department system doe ability to receive communications through it as well as pay the invoice online. I found it so much frustrating that the finance department system doesn’t communicate with the service system to understand the history of a customers car and service records. Amenities are sparse in the waiting area, particularly access to purchase food items. Regarding mechanics of the Volvo, repairs required that are worrisome for a car as young as it is. More

I liked the fast service and communication I had with my service advisor while my car was being worked on, I would come back here again. service advisor while my car was being worked on, I would come back here again. More

Na’eem has always been extremely professional, knowledgeable and courteous. My husband and I lease Rusnak Volvo for many years and do so for their amazing sales and service department. Na’eem knowledgeable and courteous. My husband and I lease Rusnak Volvo for many years and do so for their amazing sales and service department. Na’eem makes sure we go through the whole process with ease and timely manner. Thank you for always being there for us!! More

I am very impressed with the service ..Anthony gave me the updated of the process so I don't have to worry about it. He did beyond my expectations. I am very happy with the service. the updated of the process so I don't have to worry about it. He did beyond my expectations. I am very happy with the service. More

I was experiencing car trouble right before closing time and I was nearby Rusnak. I was hesitant to take my car in but I was afraid to drive home with my granddaughter in the car so I decided to pull in. Ro and I was nearby Rusnak. I was hesitant to take my car in but I was afraid to drive home with my granddaughter in the car so I decided to pull in. Roman could hear the noise coming from my engine and assisted us. Stressed it was dangerous to continue driving the vehicle. I shared my concern because of my past experience and he reassured he would take care of us. We were offered a Uber home. Roman was detailed in explaining the issue with my car. Made me feel at ease and I trusted his input. Definitely will be back. More