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Rusnak Volvo Cars
Pasadena, CA
1,319 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,319 reviews
September 18, 2020
Edmund and Roman took exceptional care of my service needs. They went above and beyond to accommodate me and the work performed was completed ahead of schedule. Thank you to both Edmund and Roman. needs. They went above and beyond to accommodate me and the work performed was completed ahead of schedule. Thank you to both Edmund and Roman. More
by lericson94
Verified CustomerEmployees Worked With
Edmund and Roman
September 17, 2020
On time and not under budget--couldn't be: it was free, under warranty. But they threw in things they didn't have to. For that I have to rate them excellent. under warranty. But they threw in things they didn't have to. For that I have to rate them excellent. More
by Uncle JG
September 17, 2020
Great service by Roman and staff/mechanics! I received timely updates regarding the status of my car repairs. I also appreciate the complimentary car wash. timely updates regarding the status of my car repairs. I also appreciate the complimentary car wash. More
by NYKKA3
Employees Worked With
Roman Garcia
September 17, 2020
Making an appointment was a breeze, Chris was patient and spoke clearly. First time working with Roman and he was fast & good with communication! Thanks yall! spoke clearly. First time working with Roman and he was fast & good with communication! Thanks yall! More
by INGRIDC1121
Employees Worked With
Roman, Chris, Anthony Marino
September 16, 2020
The woman who booked the appointment seemed irritated and annoyed, and was not friendly. Maybe she was having a bad day. However, on the day of service, it was an easy check-in. Roman Garcia, my service ad annoyed, and was not friendly. Maybe she was having a bad day. However, on the day of service, it was an easy check-in. Roman Garcia, my service advisor, was excellent. Fast service. Easy pick-up. Because of Roman, I would definitely recommend this service department! More
by jshen
Employees Worked With
garcia, roman
September 16, 2020
I scheduled a 10,000 mi. service and requested pickup and drop off. Anthony Marino was great, providing timely communication. Mr. Carlos picked up and dropped off my Volvo XC40 and was very friendly and thor drop off. Anthony Marino was great, providing timely communication. Mr. Carlos picked up and dropped off my Volvo XC40 and was very friendly and thorough. I sincerely appreciate great service and received such from Rusnak! More
by GRIVERARR
Employees Worked With
Anthony Marino
September 15, 2020
The entire service crew was very pleasant and helpful. A nice waiting area with attention to pandemic concerns was also provided. A good overall experience. nice waiting area with attention to pandemic concerns was also provided. A good overall experience. More
by Betsy
Employees Worked With
September 15, 2020
Anthony was great and helped me to put tow hitch. He is friendly. I’d love to come back to him for any other service needs in the future. Their sales department sucks though. friendly. I’d love to come back to him for any other service needs in the future. Their sales department sucks though. More
by aksk360
Employees Worked With
Anthony Marino
September 11, 2020
Always a pleasure to see the team at Pasadena’s Rusnak Volvo. Especially Na’eem and Anthony. Their Covid-19 check-in and cleaning standards are excellent. Thanks guys! Volvo. Especially Na’eem and Anthony. Their Covid-19 check-in and cleaning standards are excellent. Thanks guys! More
by SHRZANE
